Unable to save OAuth Intgeration

Hello, 

As shown in the attached screenshot, I’m currently unable to save a new OAuth integration, even though the diagnostics in the top-right corner indicate success.

Additionally, existing OAuth integrations are no longer functioning as expected. When attempting to retrieve a token, I receive a 400 Bad Request response with the message "invalid scope", as also showed in the screenshot.

Please note that this issue is occurring in an on-premises environment.

Could you kindly assist in resolving this?

Thank you in advance for your prompt support.

 

 

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1 comments

Hello,

Unfortunately, from the screenshots it’s unclear which scope is missing.

I recommend checking the operation and configuration of OAuth.

First, you can refer to this article and verify everything:

https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-deployment/deployment-additional-setup/identity-service/oauth-health-monitoring

Second, check the connection:

https://academy.creatio.com/docs/8.x/setup-and-administration/on-site-deployment/deployment-additional-setup/identity-service/connect-the-identity-service

Regards,
Orkhan

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