package
install
install package
Sales_Creatio_enterprise_edition
8.0

https://drive.google.com/file/d/14bXG1fyxZCbehwAVJIHvBv6TdTwKPz0s/view

 

I get this error every time I try to import an application, whats going wrong?

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Hello,



Please use the following script:

 

CREATE OR REPLACE FUNCTION "GetInstallPkgInfo"()

    RETURNS TABLE (

        "Product"              VARCHAR(250),

        "ConfigurationVersion" VARCHAR(250),

        "PrimaryCulture"       VARCHAR(250)

    )

AS $$

DECLARE

    Product VARCHAR(250);

    AppName VARCHAR(250) = 'creatio';

    UseAppName BOOL = FALSE;

    ConfigurationVersion VARCHAR(250);

    PrimaryCulture VARCHAR(250);

    SysAdminUnit_AllUsers UUID = 'A29A3BA5-4B0D-DE11-9A51-005056C00008';

    HasBankSales BOOL;

    HasBankCustomerJourney BOOL;

    HasLending BOOL;

    HasMarketing BOOL;

    HasSalesEnterprise BOOL;

    HasSalesCommerce BOOL;

    HasSalesTeam BOOL;

    HasServiceEnterprise BOOL;

    HasCustomerCenter BOOL;

    HasStudio BOOL;

    HasAlmPortal BOOL;

    HasAlmProxy BOOL;

BEGIN

    SELECT

        ssv."TextValue"

    INTO ConfigurationVersion

    FROM "SysSettingsValue" ssv

    INNER JOIN "SysSettings" ss ON ss."Id" = ssv."SysSettingsId"

    WHERE ss."Code" = 'ConfigurationVersion'

        AND ssv."SysAdminUnitId" = SysAdminUnit_AllUsers;

    SELECT

         c."Name"

    INTO PrimaryCulture

    FROM "SysSettingsValue" ssv

    INNER JOIN "SysSettings" ss ON ss."Id" = ssv."SysSettingsId"

    INNER JOIN "SysCulture" c ON c."Id" = ssv."GuidValue"

    WHERE ss."Code" = 'PrimaryCulture'

        AND ssv."SysAdminUnitId" = SysAdminUnit_AllUsers;

    --region check root packages

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'BankSalesSoftkey%') THEN

        HasBankSales = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'BankOnboardingSoftkey%') THEN

        HasBankCustomerJourney = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'Lending%') THEN

        HasLending = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'MarketingSoftkey%') THEN

        HasMarketing = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesEnterprise') THEN

        HasSalesEnterprise = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesCommerce') THEN

        HasSalesCommerce = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesTeam') THEN

        HasSalesTeam = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'ServiceEnterpriseSoftkey') THEN

        HasServiceEnterprise = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'CustomerCenterSoftkey') THEN

        HasCustomerCenter = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'Studio%') THEN

        HasStudio = TRUE;

    END IF;

    

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'Environments') THEN

        HasAlmPortal = TRUE;

    END IF;

    

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'TeamCityIntegration') THEN

        HasAlmProxy = TRUE;

    END IF;

    --endregion

    SELECT

        CASE

            WHEN HasBankSales AND HasBankCustomerJourney AND HasLending AND HasMarketing

                THEN 'bank sales & bank customer journey & lending & marketing'

            WHEN HasBankSales AND HasBankCustomerJourney

                THEN 'bank sales & bank customer journey'

            WHEN HasSalesEnterprise AND HasMarketing AND HasCustomerCenter

                THEN 'sales enterprise & marketing & customer center'

            WHEN HasSalesEnterprise AND HasMarketing AND HasServiceEnterprise

                THEN 'sales enterprise & marketing & service enterprise'

            WHEN HasSalesCommerce AND HasMarketing AND HasCustomerCenter

                THEN 'sales commerce & marketing & customer center'

            WHEN HasSalesTeam AND HasMarketing AND HasCustomerCenter

                THEN 'sales team & marketing & customer center'

            WHEN HasSalesTeam AND HasMarketing

                THEN 'sales team & marketing'

            WHEN HasSalesEnterprise

                THEN 'sales enterprise'

            WHEN HasSalesCommerce

                THEN 'sales commerce'

            WHEN HasSalesTeam

                THEN 'sales team'

            WHEN HasMarketing

                THEN 'marketing'

            WHEN HasServiceEnterprise

                THEN 'service enterprise'

            WHEN HasCustomerCenter

                THEN 'customer center'

            WHEN HasAlmPortal

                THEN 'alm studio'

            WHEN HasAlmProxy

                THEN 'alm studio proxy'

            WHEN HasStudio

                THEN 'studio'

            WHEN HasLending

                THEN 'lending'

            WHEN HasBankSales

                THEN 'bank sales'

            WHEN HasBankCustomerJourney

                THEN 'bank customer journey'

            ELSE '?'

        END

    INTO Product;

    IF (UseAppName = TRUE) THEN

        Product = CONCAT(AppName, ' ', Product);

    END IF;

    RETURN QUERY (

        SELECT

            Product              AS "Product",

            ConfigurationVersion AS "Version",

            PrimaryCulture       AS "Culture"

        );

END;

$$ LANGUAGE plpgsql;

SELECT

    "Product",

    "ConfigurationVersion",

    "PrimaryCulture"

FROM "GetInstallPkgInfo"()

Im running the following on the machine im exporting from: Version 8.0.3.2908 Sales enterprise

importing into: Version 8.0.6.3429

 

Does the version need to be the exact same?

Hello Oliver,



What is the bundle of the target website, Sales enterprise as well? 

 



 

Bogdan,

Yeah, Im not sure 100% if the one im exporting from is, but im pretty sure its Sales Enterprise too

 

Is there any way to confirm what version youre running?

Oliver Crowe,

The below SQL script will give the product version.



Note: This is MSSQL and if you use other DBs please update the syntax wherever applicable.

DECLARE @ConfigurationVersion nvarchar(250)
DECLARE @PrimaryCulture nvarchar(250)
DECLARE @Product nvarchar(250)

DECLARE @SysAdminUnit_AllUsers uniqueidentifier = 'A29A3BA5-4B0D-DE11-9A51-005056C00008'

BEGIN
SELECT  @ConfigurationVersion = TextValue
FROM SysSettingsValue ssv
INNER JOIN SysSettings ss on ss.Id = ssv.SysSettingsId
WHERE ss.Code = 'ConfigurationVersion' 
	AND SysAdminUnitId = @SysAdminUnit_AllUsers

SELECT @PrimaryCulture = c.Name
FROM SysSettingsValue ssv
INNER JOIN SysSettings ss on ss.Id = ssv.SysSettingsId
INNER JOIN SysCulture c on c.Id = ssv.GuidValue
WHERE ss.Code = 'PrimaryCulture'
	AND SysAdminUnitId = @SysAdminUnit_AllUsers

SELECT @Product =
CASE
     WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankOnboardingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankSalesSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'Lending%')
	 THEN 'bpmonline bank sales & bank customer journey & lending & marketing' 
     WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankOnboardingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankSalesSoftkey%')
	 THEN 'bpmonline bank sales & bank customer journey' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesEnterprise')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'ServiceEnterpriseSoftkey')
	 THEN 'bpmonline sales enterprise & marketing & service enterprise' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesEnterprise')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline sales enterprise & marketing & customer center' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesCommerce')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline sales commerce & marketing & customer center' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesTeam')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline sales team & marketing & customer center' 
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'MarketingSoftkey%')
		AND EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesTeam')
	 THEN 'bpmonline sales team & marketing'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesTeam')
	 THEN 'bpmonline sales team'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesCommerce')
	 THEN 'bpmonline sales commerce'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'SalesEnterprise')
	 THEN 'bpmonline sales enterprise'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name Like 'MarketingSoftkey%')
	 THEN 'bpmonline marketing'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'CustomerCenterSoftkey')
	 THEN 'bpmonline customer center'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name = 'ServiceEnterpriseSoftkey')
	 THEN 'bpmonline service enterprise'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'Studio%')
	 THEN 'bpmonline studio'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'Lending%')
	 THEN 'bpmonline lending'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankSalesSoftkey%')
	 THEN 'bpmonline bank sales'
	 WHEN 
		EXISTS(SELECT Id FROM SysPackage WHERE Name LIKE 'BankOnboardingSoftkey%')
	 THEN 'bpmonline bank customer journey'
	 ELSE  '?' END

SELECT @Product Product, @ConfigurationVersion Version, @PrimaryCulture Localization
END

 

 

BR,

Bhoobalan Palanivelu.

Bhoobalan Palanivelu,

 

Im using PostgreSQL - All MSSQL syntax checkers ive tried also says this syntax is wrong and I cant seem to get anything that will run from this, I cant find any conversions that work manually and ive tried using online converters too

 

None of the syntax works, could you please be more specific in what I can do to get it working

 

If you scrolled slightly further down the page you got that code from you'd have seen me commenting that it doesnt seem to work.

Hello,



Please use the following script:

 

CREATE OR REPLACE FUNCTION "GetInstallPkgInfo"()

    RETURNS TABLE (

        "Product"              VARCHAR(250),

        "ConfigurationVersion" VARCHAR(250),

        "PrimaryCulture"       VARCHAR(250)

    )

AS $$

DECLARE

    Product VARCHAR(250);

    AppName VARCHAR(250) = 'creatio';

    UseAppName BOOL = FALSE;

    ConfigurationVersion VARCHAR(250);

    PrimaryCulture VARCHAR(250);

    SysAdminUnit_AllUsers UUID = 'A29A3BA5-4B0D-DE11-9A51-005056C00008';

    HasBankSales BOOL;

    HasBankCustomerJourney BOOL;

    HasLending BOOL;

    HasMarketing BOOL;

    HasSalesEnterprise BOOL;

    HasSalesCommerce BOOL;

    HasSalesTeam BOOL;

    HasServiceEnterprise BOOL;

    HasCustomerCenter BOOL;

    HasStudio BOOL;

    HasAlmPortal BOOL;

    HasAlmProxy BOOL;

BEGIN

    SELECT

        ssv."TextValue"

    INTO ConfigurationVersion

    FROM "SysSettingsValue" ssv

    INNER JOIN "SysSettings" ss ON ss."Id" = ssv."SysSettingsId"

    WHERE ss."Code" = 'ConfigurationVersion'

        AND ssv."SysAdminUnitId" = SysAdminUnit_AllUsers;

    SELECT

         c."Name"

    INTO PrimaryCulture

    FROM "SysSettingsValue" ssv

    INNER JOIN "SysSettings" ss ON ss."Id" = ssv."SysSettingsId"

    INNER JOIN "SysCulture" c ON c."Id" = ssv."GuidValue"

    WHERE ss."Code" = 'PrimaryCulture'

        AND ssv."SysAdminUnitId" = SysAdminUnit_AllUsers;

    --region check root packages

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'BankSalesSoftkey%') THEN

        HasBankSales = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'BankOnboardingSoftkey%') THEN

        HasBankCustomerJourney = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'Lending%') THEN

        HasLending = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'MarketingSoftkey%') THEN

        HasMarketing = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesEnterprise') THEN

        HasSalesEnterprise = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesCommerce') THEN

        HasSalesCommerce = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'SalesTeam') THEN

        HasSalesTeam = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'ServiceEnterpriseSoftkey') THEN

        HasServiceEnterprise = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'CustomerCenterSoftkey') THEN

        HasCustomerCenter = TRUE;

    END IF;

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" LIKE 'Studio%') THEN

        HasStudio = TRUE;

    END IF;

    

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'Environments') THEN

        HasAlmPortal = TRUE;

    END IF;

    

    IF EXISTS (SELECT 1 FROM "SysPackage" WHERE "Name" = 'TeamCityIntegration') THEN

        HasAlmProxy = TRUE;

    END IF;

    --endregion

    SELECT

        CASE

            WHEN HasBankSales AND HasBankCustomerJourney AND HasLending AND HasMarketing

                THEN 'bank sales & bank customer journey & lending & marketing'

            WHEN HasBankSales AND HasBankCustomerJourney

                THEN 'bank sales & bank customer journey'

            WHEN HasSalesEnterprise AND HasMarketing AND HasCustomerCenter

                THEN 'sales enterprise & marketing & customer center'

            WHEN HasSalesEnterprise AND HasMarketing AND HasServiceEnterprise

                THEN 'sales enterprise & marketing & service enterprise'

            WHEN HasSalesCommerce AND HasMarketing AND HasCustomerCenter

                THEN 'sales commerce & marketing & customer center'

            WHEN HasSalesTeam AND HasMarketing AND HasCustomerCenter

                THEN 'sales team & marketing & customer center'

            WHEN HasSalesTeam AND HasMarketing

                THEN 'sales team & marketing'

            WHEN HasSalesEnterprise

                THEN 'sales enterprise'

            WHEN HasSalesCommerce

                THEN 'sales commerce'

            WHEN HasSalesTeam

                THEN 'sales team'

            WHEN HasMarketing

                THEN 'marketing'

            WHEN HasServiceEnterprise

                THEN 'service enterprise'

            WHEN HasCustomerCenter

                THEN 'customer center'

            WHEN HasAlmPortal

                THEN 'alm studio'

            WHEN HasAlmProxy

                THEN 'alm studio proxy'

            WHEN HasStudio

                THEN 'studio'

            WHEN HasLending

                THEN 'lending'

            WHEN HasBankSales

                THEN 'bank sales'

            WHEN HasBankCustomerJourney

                THEN 'bank customer journey'

            ELSE '?'

        END

    INTO Product;

    IF (UseAppName = TRUE) THEN

        Product = CONCAT(AppName, ' ', Product);

    END IF;

    RETURN QUERY (

        SELECT

            Product              AS "Product",

            ConfigurationVersion AS "Version",

            PrimaryCulture       AS "Culture"

        );

END;

$$ LANGUAGE plpgsql;

SELECT

    "Product",

    "ConfigurationVersion",

    "PrimaryCulture"

FROM "GetInstallPkgInfo"()

Cherednichenko Nikita,

 

This is the best solution for PostgreSQL, thanks!

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business rule
Sales_Creatio_enterprise_edition
8.0

We have many many business rules per page. Some are very complicated. We are considering restructuring our build to cut down on the number of rules per page.

My question is - does having so many business rules slow down the loading of each of my pages? 

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3 comments

Hello,



A large number of business rules on a page can affect the speed of its loading, as the size of the object increases.

Two or three rules will not make any obvious changes to the page's performance. While a larger number of complex rules can actually affect the download speed.



We recommend that you contact our support team if you think that the page's performance is too slow, even despite the number of configured rules. (support@creatio.com)

Pavlo Sokil,

is it the same for business processes per object?

 

Heather Mahley,

Good afternoon,

The situation is different with business processes.

 

Complex processes affect not only a specific section, but also the performance of the system as a whole.

 

Therefore, we do not recommend running a large number of complex business processes at the same time, and we recommend optimizing them by removing unnecessary elements from them.

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our_company
Access Rights
Contact
all_employees
Sales_Creatio_enterprise_edition
8.0

We're setting up access rights in our system and the contacts under "Our Company" are being assigned the access right of "all employees". How can we prevent all of our users from seeing the "Our company" account and contacts under that account? We are using record permissions for each organizational role to only see accounts and contacts within that role, but we want users to see all accounts under the organizational role of "all employees" with the exception of "our company".

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1 comments

Hello Teresa,

If there is a need to restrict access to one specific record you can delete the access rights for this record directly on this record page with a help of "Set up access rights" option. Still the record will be available for the system administrators.

If you need to change the access rights for the contact records connected to this account, it can be done with a hep of custom business process that will read all the contact records where the Account = the_needed_account_record and with a help of "Change access rights" business element will delete or grant needed access permissions.

I'd also suggest to test the solution first on test- or dev- site before applying it in the production site.

Best regards,

Anastasiia

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Sales_Creatio_enterprise_edition
8.0

Hello I'm getting this issue after install the package from the marketplace https://marketplace.creatio.com/app/access-rights-setup-wizard-creatio

 

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3 comments

Hi Federico!

I have installed this app and compiled the configuration successfully. Please send us more information to help us reproduce this issue:

1. What is your Creatio product and version?

2. When did you install the app? Was it the first installation or an update?

3. Have you modified the app package?

Hi Irina Lazorenko,

 

I update the version from the marketplace, I tried to delete the previous app and reinstalled and same issues shows up. Version is Sales Enterprise 8.0.4.1870.

There is a case open in support with the access to the site if you want to check.

Hi Federico!

To resolve this issue, take the following steps:

  1. Delete the Access rights setup wizard for Creatio app.
  2. Compile the configuration.
  3. Install the app from Creatio Marketplace.
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360
Sales_Creatio_enterprise_edition
8.0

Hello,

 

is it safe to unistall 'Customer 360' application that has appeared in our cloud system after upgrade to 8.0.6?

 

Thank you!

Vladimir

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8 comments

Hello,

 

Please note that we do not recommend deleting this application, since there are base objects depending on it and it may resolve in issues on the site. If you don't intend using it, better to simply remove (hide) the sections from the workplaces instead of fully deleting it.

Mira Dmitruk,

We just have a situation that:



1. Our developing environment on-site is on 8.0.4

2. Customer test cloud environment is on 8.0.6

3. Customer production cloud environment is on 8.0.4



And there is object AccountAddress changed in 'Customer 360', but we cannot inhertit it cause otherwise our package will not work in production cloud. That gives us several issues



Kind regars,

Vladimir

I tried to uninstall this package on 8.0.6 because it impacted configuration I had previously made. Unfortunately we can't delete it. 

I am glad to have come upon this post!



Not that I am happy there is an issue, but you are avoiding us from doing a mistake. 8.0.6 does not seem the best Creatio version (albeit going in the right direction !)



Will refrain upgrading our on-premise clients past 8.0.5 until this is properly sorted out in 8.1.x (most probably will all the changes planned, 8.1.0 will not be properly ready either, and will wait for minor fixes first...)

Damien Collot,

1.1 is always better than 0.x :)

But here we have cloud

Vladimir Sokolov,

 

Could you please also specify the build of your systems?

Sales enterprise

I can see myself wanting to transition entirely to Creatio Studio. If all components that are used on OOTB sections/objects are available in the no-code designer, it feels like it's much better to start from scratch, given no customisation ends up like anything OOTB. 



I'm also hoping that there won't be performance issues for instances set up prior to 8.0.6 as it looks like so major changes of base packages on 8.1 forward

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Sales_Creatio_enterprise_edition
8.0

Account entries keep some messages under the Feed tab. I would like to export them. Is it possible?

 

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3 comments
Best reply

Hello,

 

Unfortunately, it can't be done via the standard export.  

Feed is absolutely another object in the system and there is no way to export feed using the standard export tool. 

But you can run this SQL query on your side (which is an example for the "Accounts" section) that will return feed messages for all accounts:



select a.Name Account_Name, a.Address Account_Address, sm.Message Feed_message from Account a inner join SocialMessage sm on sm.EntityId=a.Id



And then upload these feed messages from the DB.

If you have any further questions, please respond to this email we would be happy to help.

Thank you for choosing Creatio!

Yes this would be great ! :)

Hello,

 

Unfortunately, it can't be done via the standard export.  

Feed is absolutely another object in the system and there is no way to export feed using the standard export tool. 

But you can run this SQL query on your side (which is an example for the "Accounts" section) that will return feed messages for all accounts:



select a.Name Account_Name, a.Address Account_Address, sm.Message Feed_message from Account a inner join SocialMessage sm on sm.EntityId=a.Id



And then upload these feed messages from the DB.

If you have any further questions, please respond to this email we would be happy to help.

Thank you for choosing Creatio!

Hello,

 

It could be considered to create a List dashboard and select object Message/comment. Put necessary columns. From here then export in excel needed information. In Message/comment there are two columns that could be used to determine to what entity and record id, feed was posted: Schema and Object instance. The only thing is that these two columns provide Id, so to have some user friendly info additional manipulation in excel should be done. This is just alternative idea. 

 

BR,

Jelena

 

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detail
ParentEditPage
Sales_Creatio_enterprise_edition
8.0

Hi community,

I've added a custom button in the product in order detail in the order page. But I need to hide this detail custom button when a field, say fieldA, in the order page has the value of 0; and display the detail custom button immediately when user change the value of fieldA to a value greater than 0.

Take it brief, I need to use fieldA as a toggle. When fieldA>0, the detail custom button displays; when fieldA<=0, the detail custom button hides.

 

Thank you in advance! 

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portal
Hyperlink
Sales_Creatio_enterprise_edition
8.0

Hello!



What link can I use to open product page on Portal from link? Product is not a separate section on Portal, but we need to give link to that.

 

We have tried the same method, like on main site, but links goes to Main page

Thank you!

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1 comments

Hello Vladimir!

 

I will presume that you are using OOTB pages to provide you with an example of this logic.

 

The product has an Id and it is the same for system and portal users. The difference is only the edit page they see.

 

System user:

https://YOUR_WEBSITE.creatio.com/0/Nui/ViewModule.aspx#CardModuleV2/ProductPageV2/edit/b0e9bbd0-a818-4400-9163-d5a6a0e7aa9a

 

Portal user:

https://YOUR_WEBSITE.creatio.com/0/Nui/ViewModule.aspx#CardModuleV2/PortalProductPageV2/edit/b0e9bbd0-a818-4400-9163-d5a6a0e7aa9a

 

There how it is only different by the prefix "Portal" before the %Object%PageV2 part of the link. It is true for all OOTB sections.

 

With secure routing /ssp/ part is added after  "0":

https://academy.creatio.com/docs/developer/application_components/porta…

 

Example:

https://YOUR_WEBSITE.creatio.com/0/ssp/Nui/ViewModule.aspx#CardModuleV2/PortalProductPageV2/edit/b0e9bbd0-a818-4400-9163-d5a6a0e7aa9a

 

What I believe would be the best to use the business process to form links for portal users by using the first part of the link that is the same for all users and the id of the record (string+[macro]):

 

https://YOUR_WEBSITE.creatio.com/0/ssp/Nui/ViewModule.aspx#CardModuleV2/PortalProductPageV2/edit/[%Id%]

 

I hope my answer was useful to you.

 

Best Regards,

Dan

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order
columns
SysProfileData
Sales_Creatio_enterprise_edition
8.0

Hello, 

 

I see there are 2 duplicated records in SysProfileData forOrderSectionV2GridSettingsGridDataView

 

Select * from "SysProfileData"  

Where "Key" = 'OrderSectionV2GridSettingsGridDataView'

AND "ContactId" IS NULL

AND "SysCultureId"='1a778e3f-0a8e-e111-84a3-00155d054c03'

 

And when I save columns setup in Order section for all users the new record is added. But when this new record in bound to the package and installed on Production site, my column setup is not applied.

How safe is it to remove existing 2 records that came out of the box?



Thank you

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1 comments

Hi,

There is a script that safely removes all duplicates in the table SysProfileData, you can use it:

delete

from "SysProfileData"

where "Id" in

  (

  select uuid(min("Id"))

  from "SysProfileData" 

  where "Key"<>'' and "Key"<>'chrome'and "Key"<>'gecko'

  group by "Key","ContactId", "SysCultureId"

  having count (*) > 1

  )

Show all comments
Forecast
forecasts
forecastsection
Sales_Creatio_enterprise_edition
8.0

Hello, 

 

I'm trying to do a basic forecast configuration, comparing with Opp amount total vs forecast. However, I want to have a column showing sum of the opp amount but based on probability %. For exemple, an opportunity valued at 10K with a 50% probability % is valued at 5K, one at 5K at 80% is 4K. So total expected would be 9K. Is there an option for this in the forecast? 

Plan be would be to do the calculation in Opp and used that as the amount$. But I know some systems can do the option above OOB, so wondering if I just missed it. Thanks

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4 comments

Hello,

 

It is indeed possible to calculate such value right inside of the forecast!

 

If you already have the "Opportunity amount" column in the forecast, you would need to do the following.

 

You would first need to add the "Probability, %" column to the forecast:

 

 

Notice that we have checked the "Hide column" checkbox since we do not want this column to be shown in the forecast table. If you want to edit it later, you can just add it back by clicking View -> List of columns:

 

After that, you need to add your calculated column:

 

Now you will be able to see the result after pressing the "Calculate" button!

 

On the screenshot below, the opportunity in the red rectangle has a probability of 50%, therefore the value in the calculated column is half of the real one:

Hope it helps!

 

Best regards,

Max.

Thank you for your clear reply. I thought of this, but it does not seem to work, as I want all those opportunities to be aggregated. So the calculation works on only one opportunity, but not when there are multiple opportunities, it seems because of the "sum" function on the calculation method. For example, I have 2 opportunities, assigned to 2 reps, so calculations work:

 

However, If I assign both opportunities to the same rep, then the % adds up to 130% and it seems to recalculate instead of just adding all the probable values:

 

The difference I have with your example is that I used the Contact section for my Forecast, to display sum by rep (it is a B2C use case, so accounts are irrelevant). So for that % probability, I am binding contact with opp owner, instead of doing it opp to opp like you are.

 

David Belanger-Goyette,

 

Unfortunately, the correct grouping value will be shown only if individual records are available in the forecast.

 

You can change the forecast to the following setup:

 

It will have the same structure, but will feature individual opportunities if you open contacts:

 

Best regards,

Max.

Thank you. I did not do it using the opp object because if the forecast runs on opportunity, then I will need to add all opportunities every time I want to check the forecast. I can add all opportunities now, but if new ones are created tomorrow, they will not show unless I manually add them. 

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