Account entries keep some messages under the Feed tab. I would like to export them. Is it possible?
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Hello,
Unfortunately, it can't be done via the standard export.
Feed is absolutely another object in the system and there is no way to export feed using the standard export tool.
But you can run this SQL query on your side (which is an example for the "Accounts" section) that will return feed messages for all accounts:
select a.Name Account_Name, a.Address Account_Address, sm.Message Feed_message from Account a inner join SocialMessage sm on sm.EntityId=a.Id
And then upload these feed messages from the DB.
If you have any further questions, please respond to this email we would be happy to help.
Thank you for choosing Creatio!
Hello,
Unfortunately, it can't be done via the standard export.
Feed is absolutely another object in the system and there is no way to export feed using the standard export tool.
But you can run this SQL query on your side (which is an example for the "Accounts" section) that will return feed messages for all accounts:
select a.Name Account_Name, a.Address Account_Address, sm.Message Feed_message from Account a inner join SocialMessage sm on sm.EntityId=a.Id
And then upload these feed messages from the DB.
If you have any further questions, please respond to this email we would be happy to help.
Thank you for choosing Creatio!
Hello,
It could be considered to create a List dashboard and select object Message/comment. Put necessary columns. From here then export in excel needed information. In Message/comment there are two columns that could be used to determine to what entity and record id, feed was posted: Schema and Object instance. The only thing is that these two columns provide Id, so to have some user friendly info additional manipulation in excel should be done. This is just alternative idea.
BR,
Jelena