On the Meetings and Tasks tab of the synchronization dialog can you explain what the Synchronization Period means?
Is it
1. the frequency of the automatic synch
2. the time window of things that will get synch'd (i.e. if I set it to 1 week but have a meeting scheduled for 4 months from now, will that...MoreLess
Hello, we are not utilizing the Chat feature at this moment in time. Is there a way to remove this from our UI so that we don't cause confusion with our users?
I'm importing activity records for contacts who are not associated with an account. When I open one of the imported records, the contact field is empty. Is an account required to have a contact on an activity? I do have the category field set to "Visit to contact."
We have the same issue at my company: We need to review fiscal quarters, not calendar quarters. It is a management nightmare to change hundreds...MoreLess
In the cloud version, is it possible to remove "SQL query console" menu item from System Designer without losing the ability to use SQL Executor? I mean setting Access to “SQL query console” section permission to No won't solve the question, because it will deny access to SQL Executor, while I want just to remove the link from UI, keeping the ability to use the tool in requests.
Let’s say I have sent an email to a contact about a webinar. After some days I want to follow up to this email. Is there a way to replyall or reply to that email instead of sending a different mail? The requirement is to have a single email thread instead of sending multiple emails about same thing. How can I achieve this through business process?
Other CRM's I've used have a bcc system email address that can be included in marketing emails sent from outside the CRM such that when those emails are sync'd to the CRM, the emails get connected to the right contact.
Does Creatio have a system email that can be included in these marketing emails so that they can be sync'd to contacts in the Creatio database? If so, where do I find that?
OK, then is there a white paper or something that recommends how to attach emails sent from a 3rd party marketing mail platform to my creatio contacts?