Why City, State, and Country fields are not filled for some accounts?

Why the City, State/Province, and Country fields are not filled for several (18) accounts?
All these accounts have shipping addresses with the city, state, and country filled.
I tried to change a city in address, but that didn't make a change in the Account's City field.
All other accounts (thousands of accounts) have city, state and country filled.

We need the fields to filter accounts.

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Yuriy Konstantinov,

please check if the addresses of the 18 accounts are marked as primary. Only those addresses will be synced to the respective account fields.

 

BR,

Robert

Hello Yuriy,

I'm not sure what your question about is.
Are you not able to fill the field in the communication options detail? 

Best regards,
Bogdan

Bogdan,

How does a communication option connects to address? I think it's a different thing

Yuriy Konstantinov,

please check if the addresses of the 18 accounts are marked as primary. Only those addresses will be synced to the respective account fields.

 

BR,

Robert

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