Where does the link to the audio recording of the call attached to the CallCollection appear? Or where can I attach an audio recording of a call via odata 3\4

Hello,

I am trying to automate the gathering of data using some business process that perform API calls to one of our client private APIs. I have defined the WebServices with no problem like the one from this example:

And sending the test request with a valid API Key and Authorization token works perfectly. However, if I try to group all of this inside a business process I get an error that I don't know how to solve. This is the business process:

And the error that I get exactly on the web service call is this one:

The full error message states:

Terrasoft.Common.UnsupportedTypeException: Type "System.Collections.Generic.List`1[[System.Int32, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]], mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" is not supported.

 

I have done some tests and I can confirm that the error only appears when I try to use a the valid Authorization token retrieved previously, and if I set any other value in that Web Service parameter I don't get the error but obviously the call fails because I am using and incorrect token.

The length of the token is 299 characters and as it is an authorization token, it must be preceded by the word "Bearer", so the full value that I am passing to that parameter is "Bearer " with a total length of 306 characters. I also tested using some random strings of length 500+ and the error doesn't show up, so it is not related to a limit of the parameter length. I also checked that the token I am passing is 'correct', i.e. no breaklines, weird characters (not UTF-8) or anything that could cause problems with the encoding of the string.

Therefore, I guess it is something related to the way Creatio builds the API request from inside the process, that is not the same as doing from a test request inside the Web Service...

Your help is highly appreciated.

Regards.

Hello.

How to attach a phone call to a contact and lead using odata3 or odata4?

Also is there a list of collection names?

I am trying to find the api list of this crm, I find the postman collection also, but unable to generate the access token

Hello community,

I want to add data inside a section with the OData interface. I've already checked the documentation at https://documenter.getpostman.com/view/10204500/SztHX5Qb?version=latest and https://academy.creatio.com/docs/developer/integrations_and_api/data_se… but I have the following problem:



I am using a simple Python script to make the API requests in these steps:

1. Authenticate in the website using the Authentication method

This works nice using the credentials as payload inside the request.

2. Extract the cookie returned inside the header response.

From the test I've made, I need to extract the cookie parts UserName, BPMCSRF, .ASPXAUTH, BPMLOADER and append all of them inside a "Cookie" header like this example:

"Cookie: BPMLOADER=; UserType=General; UserName=; .ASPXAUTH=; BPMCSRF=;"

Everywhere I've checked inside the documentation it says that it is enough using a header called BPMCSRF with that value from the Set-Cookie response header, but in my case it fails using that value and I have to build the Cookie myself with the different values specified above.

3. Perform a POST request to a section like https://mycreatio.com/0/odata/Case

Here the request fails and I get an error 403 - Forbidden with the following message:

403 - Forbidden: Access is denied.

You do not have permission to view this directory or page using the credentials that you supplied.

And I don't understand why Creatio returns that error, because if I try doing a GET request to the same URL it returns the full list without any problem, but performing a POST request using the same cookie structure inside the headers doesn't return the expected inserted register.

Thanks in advance in for your help.

Regards.

Hello community,

I want to get the attached files information from a given case inside my environment. As the primary section containing the information is case, I know that I can retrieve the case information from 

https://mycreatio.com/0/odata/Case

And the attached files can be extracted from 

https://mycreatio.com/0/odata/CaseFile

Where each element from the response has the format:

{
  "Id": "7bb283a4-2f30-7193-37f3-79c8465ceda4",
  "Name": "<value>",
  "CreatedOn": "<value>",
  "CreatedById": "<value>",
  "ModifiedOn": "<value>",
  "ModifiedById": "<value>",
  "ProcessListeners": 0,
  ...
  "Size": <value>,
  "CaseId": "<value>",
  "IsNeedToNotify": true,
  "SysFileStorageId": "<value>",
  "FileGroupId": "<value>",
  "Tag": "<value>"
},

As you may see there is a field "CaseId" which is used to link the file object to the case object.

The problem I have is that I want to get the list of files from a case only by the Case Id. I've tried many different approaches using the OData standard syntax like:

'">https://mycreatio.com/0/odata/CaseFile?$filter=CaseId eq '<value>'

But I always get an error when trying to access the resource. In the previous example, the error I get is related to the field data type. Creatio yells because the CaseId field is of type Guid but in the comparison I am using a string.

By the way, changing the query to:

'">https://mycreatio.com/0/odata/CaseFile?$filter=CaseId eq guid'<value>'

or

'">https://mycreatio.com/0/odata/CaseFile?$filter=CaseId eq <value>

Doesn't fix the issue.

Can you please help me with this query that I am struggling to do?

Regards

Hello. 

Hello.

I need to send an image through an API to convert it to base 64, I tried to do it using the Web service tool but it does not allow me to place an image or file field to use it from the bpm, I was looking for some information and I saw that it could be done using a script, I just haven't found a way to do it. Could you help me with some example or idea so I can do this please?

Hi community!

I have to integrate with a third-party tool that cannot send a request to the auth service and handle the cookies correctly.

Is there another method similar to webhooks using an API key in the URL or in the data itself?

Thanks in advance,

Robert

We are trying to integrate our service with Creatio CRM and one of our needs is adding custom fields to such entities as Lead, Contact, Order after getting an access token to customer's CRM account

Is there any possibility to use Creatio Rest API to add such fields? 

If yes, I would be glad to get an example of such request

Thank you

Hi,

We need to integrate 3rd party web application with Creatio DataBase using OData4.

Our question is:

How many concurrent connections with the same Creatio user does Creatio system support?

Is it OK to set "ApiUser" Creatio user, and use this user to interact with Creatio with LOTS of concurrent  API requests to  Creatio?

Thanks,

Eran.