Team,

Creatio site has abundant information about the product features in the academy and multiple discussions about distinct problems in the community.

 

But, the search box on the site (Academy, Community, Marketplace) doesn't have auto-suggestion or auto-correction.

Considering the search term "exchnage listener", exchnage is a typo for exchange.

It helps if it could display relevant results as depicted in the above picture.

 

One of the Implementation: Trie search data structure (A type of search tree data structure used for locating specific keys from within a set).


I noticed that multiple community discussion referring/poiting to another community post or academy article as a solution. When a user search for a specific topic and if he/she doesn't get any relevant result, takes it to community forum. Later then exisitng discussion or article is provided as a response.

Use-Case:
If the user gets optimized results with suggestion for search query the Turn Around Time would be drastically reduced.

Please let me know if this implementation is feasible!

Best Regards,

Bhoobalan Palanivelu.

1 comments

Hello Bhoobalan, 

 

Many thanks for the shared idea! Such functionality is already in the process of development and will be implemented on our Community!

 

Thank you for helping us to make our application better!

Best regards, 

Anastasiia

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I imagine it is not likely that this is possible, but I did have an employee ask if there is away to run a search in Creatio that searches the contents of attached documents? Is there any such feature?

For example, if you attach a Microsoft Word document to the attachments detail of a case, then run a global search on a word that is in that document, will it return that as a search result?

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There is a marketplace add-on that does this: 

https://marketplace.creatio.com/app/full-text-search-creatio

Ryan

Hello Mitch,

Our R&D team has a task in "Planned" status registered on their side regarding full text search in files using Global Search feature. Currently the workaround is to use marketplace app Ryan provided you with. I will also make sure our R&D team could know about your community question so it could raise the priority of the problem.

Thank you for helping us to make our application better!

Regards,

Oscar

Oscar Dylan,

That's great news Oscar, thanks for the info.

Ryan

Ryan Farley,

Oscar Dylan,

Thank you both!

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