Setting up approvals through mobile app needs some customisation where the "approval" fields need to be conditionally hidden/displayed. The below blog explains how to do this.

http://agiliztech.com/2019/06/11/conditionally-hideshow-fields-bpmonline-mobile-app/

Case

I have a Business Process that does not work on mobile.

In my primary application on site it works OK

Solution

BPM'online application and BPM'online mobile must be set up independently of each other - and this is why your code is not working for the mobile version. You can find more about mobile development on our Academy (https://academy.bpmonline.com/documents/technic-sdkmob/7-12/bpmonline-development-guide).

Regarding Business processes: as for now there is no such functionality - user elements like "auto generated page", "open edit page", "task" do not work in mobile version.

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In order to create it, you need to do the following:

1. Create a module. Call it UsrMyAction

Add the code

Ext.define("Terrasoft.MyAction", {
    extend: "Terrasoft.ActionBase",
 
    config: {
        useMask: false,
        title: "MyActionTitle",
        iconCls: Terrasoft.ActionIcons.Copy
    },
 
    execute: function(record) {
        this.callParent(arguments);
        alert(11111);
        this.executionEnd(true);
    }
 
});

Add the localizable string

MyActionTitle



2. Add a module. Call it UsrMobileAccountModuleConfig

Add the code

 

Terrasoft.sdk.Actions.add("Account", {
    name: "myAction",
    actionClassName: "Terrasoft.MyAction"
});

3. Create a replacing client module for the MobileApplicationManifestDefaultWorkplace module. Or use a mobile wizard  - it will create the manifest automatically. 

Add the newly created modules to the manifest

{
    "CustomSchemas": [
        "UsrMyAction"
    ],
    "Models": {
        "Account": {
            "PagesExtensions": [
                "UsrMobileAccountModuleConfig"
            ]
        }
    }
}

Restart the application pool, synchronize the mobile application again. 

Question

It is necessary to disable the ability to download files during synchronization, but still leave the option to download files from a mobile app.

Answer

You can disable the binary data transfer from the configuration. The mobile application will not download files while synchronizing with the main app, but the user will still have the ability to download files or upload them.

An example based on knowledge base files:

In the manifest, in the "ModelDataImportConfig" section for the "KnowledgeBaseFile" Data column, set the "ImportBinaryData" sign to false.

{
    "Name": "KnowledgeBaseFile",
    "SyncColumns": [
        {
            "Name": "Data",
            "UseRecordIdAsFileName": false,
            "ImportBinaryData": false
        } 
    ]
}

Symptoms

Mobile application simulator does not work. System.ArgumentException: An item with the same key has already been added

Cause

This error is not caused by incorrect changes in the application configuration.

It islikely that localized strings were added to the mobile application's manifest, which duplicates the lines from MobileApplicationManifestMobile.

Solution

Update the application to the latest version (7.5.0) or change the localized strings in the custom schema (for example, "UsrMobileApplicationManifestCustom2Schema").

For example, add the "Custom" prefix in the name of localized lines.

Necessary conditions and possible restrictions

System administrator rights

Symptoms

1. There are several identical positions for the distribution of rights for operations
2. The current user does not have permission to access the MobileData object

Cause

Access rights to mobile application objects are not distributed and organizational structure is not updated.

Solution

1. Distribute access rights to mobile application objects
2. Update the organizational structure

Necessary conditions and possible restrictions

Admin rights.

Symptoms

Type: Terrasoft.SqlProxyException%0D%0A

Message: An exception occurred SQL%0D%0A%0D%0AТип: Terrasoft.SqlException%0D%0AСообщение: undefined: Cannot call method 'setRecord' of undefined%0D%0A%0D%0A

Cause

This message indicates that the device has been connected to by different users. This sometimes occurs when switching the database.

Solution

Clear the database cache and re-synchronize.



Important - all unsynchronized will be deleted from the mobile device when you clear the cache.