How can you copy the Out of Box section page setups to create different views?  For example, I want to have two views of cases depending on if it's an Incident or Service request.  I want to maintain most of the out of box fields (i.e. auto numbering and tab setups) for both and only want to change a couple fields. Also, I want to do this with Contacts and Accounts if there's a different way depending on the section.

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Dear Melanie,

To do that you need to have your account or contact page in "Custom" package (in other words you need to have it customized) and...MoreLess

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How would I go about setting the default behaviour for the + button on an editable grid to add a row instead of opening the card?

Specifically, this is the Order page, with the OrderProduct detail.  The + button here

brings up this full page card:

I would like it to default instead to the blank row you get from ... -> New:

I have tried explicitly setting IsEditable to true when initializing the detail, but it doesn't seem to make a difference.  Where might I be able to change this?

Thank you.

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Hello Darian,



Actually, here is an article that describes how to achieve it:

https://academy.bpmonline.com/documents/technic-sdk/7-13/adding-detail-…



Also...MoreLess

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Hi!

I try to connect with my Office365 account. But after I set the email address and entered the password, I receive a message that one of the settings are unvalid. But they are properly set.

More I´ve tried to use the Outlook connector from the marketplace, https://marketplace.bpmonline.com/app/smartcloud-connect-bpmonline, but here I receive everytime an error message. For this I have a ticket at the support team open. Has someone else got this problem? 

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Hello Mathias!

Our partner contacted us to request additional information from you. We will contact you within your support case which you opened earlier.

Thank you!

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Hi colleagues,

I am searching for a way to add/remove fields to be copied when clicking the Copy button on Quote Section (section actions).

Could anyone, kindly, share any reference on how to customize that?

thanks a lot.

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Please modify the section edit page with a section wizard, then go to the configuration section, find a newly created UsrQuotesSection module...MoreLess

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Can you control access for users to which lookups they can view and edit? I see there is an operation permission called Access to "Lookups" section. But what if I want the user to only be able to edit one lookup? Can I control that? or is it an "all or none" type of setting?

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Dear Mitch,

As for now there is no such functionality to set up access rights for certain lookup only. I have forwarded your request to our...MoreLess

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I've been trying to create a campaign that is triggered based on participants that have completed one or more campaigns goals in other campaigns.

I figured I'd try to create a dynamic folder in contacts which would isolate those contacts that have successfully reached a specific campaign goal for a given campaign. But this is proving to be somewhat challenging. Does anyone know if this could be done?

Cheers,

Alex

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Dear Alex,

Indeed if you need to put participants of previous campaign to the newly created campaign then you need to specify a folder to which...MoreLess

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Hi all,

I created a process lauched where Users are Created / Modified / Deleted.

Seems that the events are no triggered on this table.

Is it Possible ?

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Dear Jerome,

To create such process we recommend using object "Users (view)". Can you please specify if this is the object you used? 

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Good day.

I am new to BPM Online(And C#). I just registered a 14 day free account to try it out.

I want to use the sub process to create a case number when a new record is created on a section. Please see the image below:

When the new record is saved the process starts and reads the zone filed from...MoreLess

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Dear Tebogo,

You may create a system setting that will store this number and use it in the future number generation. You can find detailed example...MoreLess

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Is there a way to capture the Request message from a Call Web Service activity for debugging?

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Dear Glenn,

You can use Fiddler to catch requests that are being sent to and from the application and use it for debbuging. But you will be...MoreLess

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I am trying to import the relationships via an excel file and have followed all the steps in making the file ready and matching the required data types etc.

The file is getting imported and I get a notification that my file has been imported but I can not see the relationships popping up under those accounts and contacts.

Could someone help me debug this or let me know if I am doing something wrong.

Thanks in advance

Regards,

Abhinav

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I get this notification: Import complete. 1 of 1 records imported from the source file "AK_Relationships.xlsx".

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