Hi,

I keep getting this error when I try to sync my email address in bpmonline.

The email works fine mostly and all of a sudden it stops receiving emails. Then we have to go in the email settings to refresh them and then it starts working again.

P.S. I am not the owner of the email. The email address has been setup as support email.

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Hello!

There are only two variants why could this issue occur: the first one is that it was deleted manually from your instance with the help...MoreLess

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Hi, community.

I have a quick question about the change log... If I try to enter the change log I get the following screen:

Currently, this product has only sales team licenses distributed... Must we have an enterprise level license to access this section?

Thank you!

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Dear Juan,

No licenses are required for this functionality however you need to set it up first https://prnt.sc/nigqfu Here is the...MoreLess

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  1. Get the Usr code of the edit page that the field is on.
    1. Open a record in the section to the edit page that you want to update. The link will appear in the format https:// /0/Nui/ViewModule.aspx#CardModuleV2//edit/
  2. Open dev: https:///0/dev
  3. Search for the Usr code of the edit page by Title.
  4. Double click on the page object to open the Schema.
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Hi,

I have set up the SLA but I am struggling to setup the resolution times of the cases registered based on the priorities in the SLA.

Could someone please guide me how to do it or redirect it to where I can find it?

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Dear Aaykay,

Here is the chain of articles that explain how to set up case resolution time calculation. https://academy.bpmonline.com/documents/service-enterprise/7-13/how-calculate-response-and-resolution-time-0

Best...MoreLess

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Dear.

I wanted to make a query regarding the Command-line that comes by default in BPM'ONLINE. What happens is that I would like to know if it is possible or is there some form and / or code that allows me to show the Command-line in the profile of the portal users?

 

I found this tutorial that shows how the Command-line works but not how to make the portal user see it.

 https://academy.bpmonline.com/video-course/command-line

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Hello, 

Unfortunately now there is no good way to transfer the command line on a portal. It would be basically equal to implementing new...MoreLess

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I have a function in the Quote page that overrides generatePrintForm() from PrintReportUtilities (to automatically save the record prior to printing).  The overridden function only fires under certain circumstances; I've used console logging to confirm that it isn't called at all in others. ...MoreLess

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Dear Darian,

You are correct regarding two different modes. There are two modes for the card: combined mode (blue save button) and add...MoreLess

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Hi team

I need help in transferring my application package from Development to Test.

I am getting errors and the Application install from Zip file fails. The error relates to Data Binding.

This is my first application that I have configured and customised on bpm online studio. I see in configuratio...MoreLess

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Hi Can anyone provide a little help please . thank you...

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I have an requirement to change city lookup whenever zip code is changed so is there any event that will do my work?

Thanks

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If you have a ZIP code field or similar in City to filter it by, you can set up a business rule similar to this, with your field in place o...MoreLess

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Hi,

I have reported to BPM support under ticket ref: #SR-0797073 an issue I have found with using Outlook calendars that sync with BPM.

When marking within Outlook a meeting/event as Private, this is used to prevent users who have access to view (read) your calendar that you are busy, but does...MoreLess

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Dear Mark,

I have forwarded your request to our business analysts. They will evaluate the possibility of implementation in future system releases...MoreLess

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Hi Community,

What our client wants is every time the user logs in to the system the Side bar/ left panel is collapsed by default. How we can possibly do this?

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Dear Fulgen,

Please take a look at LeftPanelUtilitiesV2 module. There you can find such methods as initCollapsedState and getDefaultCollapsed...MoreLess

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