Twilio connector - unable to receive sms - incorrect message status
Hi There,
I just installed and configured the Twilio connector for Creatio https://marketplace.creatio.com/app/twilio-sms-connector-creatio
I can now send sms through Creatio, which is great. Unfortunately there are a few things that don't work as per the instructions provided.
1 the sms sent status stays "Queued" although the sms is delivered
2. I'm unable to receive messages. In Twillio Console, I can see that the sms was sent. However, it doesn't appear in Creatio
Any feedback or hints would be greatly Appreciated! Thank you!
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Hi Julia Molnar,
This connector requires a configuring of an anonymous web service to receive SMS status and answers.
Has it been configured?
If not, please make the following:
- On the listing page, go to Installation tab
- In "Guides and manuals" block, follow the steps from paragraph 3.