Question
Trigger event once incoming Emails are added in activity table
14:22 Oct 04, 2021
Hi Community,
As OOB functionality incoming emails are being added as new record in Activity table having "ActivityCategory" as "Email" and "MessageTypeId" as "Incoming". Now I created a Business Process Event on Record Added but this process is not triggering. Any idea please?
17:22 Oct 04, 2021
Hi Fulgen,
Activity categories depends on activity types (for example Task can have 4 different categories
So, we recommend you to use the type instead the category in you business task.
Bets regards,
Bogdan
18:03 Oct 04, 2021
Bogdan,
I changed "Category" to "Type". Incoming email are added as new record in activity table but this business process in triggering. Is it possible to trigger event on Incoming emails?
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