Hi Community,

 

As OOB functionality incoming emails are being added as new record in Activity table having "ActivityCategory" as "Email" and "MessageTypeId" as "Incoming". Now I created a Business Process Event on Record Added but this process is not triggering. Any idea please?

 

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Hi Fulgen,

 

Activity categories depends on activity types (for example Task can have 4 different categories





So, we recommend you to use the type instead the category in you business task. 



Bets regards,

Bogdan

Bogdan,

 

I changed "Category" to "Type". Incoming email are added as new record in activity table but this business process in triggering. Is it possible to trigger event on Incoming emails?

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