I am attempting to set default Access Rights for new emails (inbound and outbound) for my Sale Department users. Essentially, I want to ensure that all Sales Department members have Read Access to all emails generated by their department colleagues.
I use the Object Permissions UI page, setting the values for EmailDefRights. I add my email profile as Record Author under the Use Record Permissions, set User or role who obtains permissions to Sales Department (user group), and check Grant Read access. When I go to Apply the new setting, and request to change existing records, I get the following error:
"Object reference not set to an instance of an object."
And I cannot even leave the settings page.
What am I doing wrong?
BTW, I also tried this action on the Email message Permission, but nothing seems to happen.
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Hello John,
Please write an email to support@creatio.com, as your case needs to be analyzed individually.
Best Regards,
Igor