Hi community,
This is an out of the box problem, because i tried it in a fresh Environment as well.
Here is the issue.
We have the Leads section in the Classic UI, meanwhile the Account section is in the FreedomUI.
1-We click to the Account link from the Lead Section:
2- We expect that the Form Page will open since we are not adding a new Account. Instead of the Form Page the MiniPage of the Account opens
3- Status of the Pages established for the account
How can we fix this issue?
Sasor
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Hello,
Please make sure that the "Default page" setting is set to the "Form page" in the Accounts object located in a package that is at the end of the packages hierarchy (it might be in the Custom package).
This issue might appear if in one of such objects the "Default page" setting is set to "Mini page", which overrides the base settings.