Creatio AI integration issue - on-site deployment

Hello,

I have contacted customer support to enable the AI on my local deployment. I have made all the changes as mentioned by the support.
 

I have enabled co-pilot features.

I have set the system settings - IdentityServerUrl, DefaultExternalAccessClientId, IdentityServerClientSecret, IdentityServerClientId, AccountEnrichmentServiceUrl with respective values..

But when I am trying to use the AI seeing below error in the network tab:
 

errorCode: "IncorrectConfiguration"

errorMessage: "IdentityServer auth failed with [BadRequest] invalid_client\n" 

Something is wrong in the configuration but not sure what's wrong.. Can anyone help debug and fix the issue.. TIA

Note: I have already reported this issue with support, not heard anything yet. As this is a blocker for me so posting it here in hope to get a solution.

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Hello Sagar!

Thank you for your post! We are already working on your case, which has been reported to our support team, and we will continue our communication in that case.

Have a great day!

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