clio install-gate fails with 400 Bad Request on Creatio 8.3.2 .NET Framework — cliogate package cannot be uploaded
Hi everyone,
I've set up Clio successfully before on other machines, but on this new Windows 11 setup I'm hitting a wall with cliogate installation and can't find a way through.
I'm currently traveling and don't have access to my other machine to compare, so any help to unblock this would be much appreciated.
Environment:
- Creatio: 8.3.2.4199, .NET Framework, IIS, PostgreSQL
- Clio: 8.0.2.67
- OS: Windows 11, IIS 10
- URL: local IIS instance on port 8020
- IsNetCore: false
What works:
- clio ping -e MyEnv → success
- clio packages -f cliogate -e MyEnv → shows cliogate 2.0.0.31 pre-installed
- Installing my own .zip packages via ApplicationManagement UI → works fine
What fails:
- clio install-gate -e MyEnv → uploads then throws EnsureSuccessStatusCode
- Manual upload of cliogate.gz via ApplicationManagement UI → 400 Bad Request
- Manual upload of cliogate as .zip → 400 Bad Request
- clio generate-pkg-zip + upload → 400 Bad Request
The IIS log shows no entry for the failed upload requests — the 400 happens before IIS logs it. InstallZipPackage.log shows no entries for the cliogate upload attempts either.
Current state: the instance has cliogate pre-installed at version 2.0.0.31. Clio 8.0.2.67 requires 2.0.0.32 or higher, so it reports: "To use this command, you need to install the cliogate package version 2.0.0.32 or higher".
Questions:
- Why does PackageInstallerService return 400 for cliogate specifically, while other packages upload fine?
- Is there a way to upgrade cliogate from 2.0.0.31 to 2.0.0.41 without the upload mechanism?
- Is there an alternative download for the cliogate package compatible with Creatio 8.3.2?
Thank you
Julio Falcon
Like
Hello.
Please try deleting the existing cliogate package and then try reinstalling it from the scratch.
If this won't help, please reach out to the Support team for assistance.