For a case record all the email activity is visible to the admin roles but not to the user of a particular role.

For a case record all the email activity is visible to the admin roles but not to the user of a particular role.What can be the possible reason for this and how to resolve this issue?

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Hello,

Could you please provide a bit more detail about the error you’re encountering? A brief description of the issue, including when it occurs and any related messages, would be very helpful.

Additionally, it would be greatly appreciated if you could share screenshots of the object permission settings so we can review the configuration.

Thank you for response, but now the issue is resolved.

 

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