Auto-escalate Case on Resolution overdue & notify Team Lead at 75% resolution time – OOB support?

Hello Community,

I am looking to understand the out‑of‑the‑box (OOB) capabilities available in Creatio for case escalation and SLA-based notifications.

Business requirement:

1. Auto‑escalate a Case when the Resolution time is overdue.
2. Send an email notification to the Team Lead when 75% of the Resolution time is consumed (before SLA breach).

Queries:

• Does Creatio provide any OOB functionality for:
  • Resolution-time-based auto escalation?
  • Threshold-based notifications (for example, at 75% of SLA)?

If anyone has implemented a similar scenario or can share best practices or product limitations, it would be very helpful.

Thanks in advance for your guidance.