Hi
Why when I add some attachments to case in mobile app, i didn't see this attachments on local instance on PC? (case is visible but no attachment)
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17:43 Feb 27, 2023
Hello,
This issue can happen if a user works in a mobile application in an online mode while their connection is not stable.
Meanwhile, it would be better for those users who are working from mobile with a bad connection to stay in an offline mode and sync their apps when the connection gets better.
Please contact our support team - if the issue still reproduces.
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