Hi Community,
I am facing an issue while trying to add Tags on the Lead section in Creatio.
I checked multiple objects and configurations, including:
- Lead section record tag
- Lead record tag
- Tag
- Tag in Schema
- Tag in record
However, users are still unable to add tags on Lead records.
I would like to understand:
- Which object is actually responsible for storing and enabling tags for Leads?
- Which relationship/object should be used specifically for the Lead section?
- Are there any mandatory filters or lookup configurations required to make tags visible and selectable on Leads?
Could someone please guide me on:
-
The correct object mapping for Lead tags
Thanks in advance.
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1 comments
12:15 May 14, 2026
Hello Nikita,
We noticed that you have also submitted a support case. We will continue our communication there.
Have a great day!
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