clio install-gate fails with 400 Bad Request on Creatio 8.3.2 .NET Framework — cliogate package cannot be uploaded

Hi everyone,

I've set up Clio successfully before on other machines, but on this new Windows 11 setup I'm hitting a wall with cliogate installation and can't find a way through.

I'm currently traveling and don't have access to my other machine to compare, so any help to unblock this would be much appreciated.

Environment:

  • Creatio: 8.3.2.4199, .NET Framework, IIS, PostgreSQL
  • Clio: 8.0.2.67
  • OS: Windows 11, IIS 10
  • URL: local IIS instance on port 8020
  • IsNetCore: false

What works:

  • clio ping -e MyEnv → success
  • clio packages -f cliogate -e MyEnv → shows cliogate 2.0.0.31 pre-installed
  • Installing my own .zip packages via ApplicationManagement UI → works fine

What fails:

  • clio install-gate -e MyEnv → uploads then throws EnsureSuccessStatusCode
  • Manual upload of cliogate.gz via ApplicationManagement UI → 400 Bad Request
  • Manual upload of cliogate as .zip → 400 Bad Request
  • clio generate-pkg-zip + upload → 400 Bad Request

The IIS log shows no entry for the failed upload requests — the 400 happens before IIS logs it. InstallZipPackage.log shows no entries for the cliogate upload attempts either.

Current state: the instance has cliogate pre-installed at version 2.0.0.31. Clio 8.0.2.67 requires 2.0.0.32 or higher, so it reports: "To use this command, you need to install the cliogate package version 2.0.0.32 or higher".

Questions:

  1. Why does PackageInstallerService return 400 for cliogate specifically, while other packages upload fine?
  2. Is there a way to upgrade cliogate from 2.0.0.31 to 2.0.0.41 without the upload mechanism?
  3. Is there an alternative download for the cliogate package compatible with Creatio 8.3.2?

Thank you

 

Julio Falcon

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