Our customer needs to connect Creatio to Power BI Service, but the current connector only works with Power BI Desktop. When publishing to the Service, the gateway cannot connect to Creatio because the required connector/method is not available.
I need some clarification on:
- Whether Power BI Service connectivity is supported.
- Any supported alternative (API method, workaround, or integration pattern) to enable the Service to access Creatio data.
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Hello,
At the moment, the only officially supported way to connect Creatio to Power BI is via the Marketplace connector, which has limitations. Unfortunately, Creatio does not offer alternative OOTB solutions for connection.
Hello,
Good news: we've released an updated version of the connector, and working with Power BI Service is now stable.
To set it up, a gateway still needs to be configured (the standard Microsoft way of connecting Power BI Service to your data). Our step-by-step guide is here: https://community.creatio.com/questions/how-configure-gateway-power-bi-service-creatio