These really do not seem to work as well in Freedom UI and we get user complaints in relation to them. Main issues are:
- Only get a red dot rather than a number, which indicates how many outstanding items you have. User saying that are missing new notifications as you have to manually check, whereas before the number changing would indicate something new.
- Pop up notification is just a generic message rather than the actual title that has been set in the process
- Pop up messages do not always appear. Seems intermittent but sometimes you do not get a notification
- Sometimes you have to refresh your browser to see new notifications that you have received.
Is anyone else experiencing similar issues/frustrations?
Like
2 comments
16:43 Feb 05, 2026
Also frustrating that the red dot is combined for several different types of notifications in that panel. So a red dot could be for a calendar/task, process task, general info, etc - since are all combined. You don’t know what the red dot is for until you open the panel to look.
16:49 Feb 05, 2026
Agreed. As we are slowly rolling out Freedom UI it is the main thing that users complain about. Struggling to understand why Creatio have made this a worse user experience for such a fundamental part of the system.
Show all comments