Hello Community,
Im trying to import an excel file, in the Cases section as a Portal user.
When i click 'Data Import' from the Case section the Wizard is blank
Am I missing some additional config here?
Sasor
Like
We have managed to fix the previous issue
However the File Import template is still missing
Sasori Oshigaki,
Hello!
The templates for data import are stored in the object FileImportTemplate. By default, the operation permissions for this object are turned off, meaning that only users with the group "All employees" can access it.
To allow external users to see the templates, please enable Operation permissions for the object FileImportTemplate and configure the access rule for the needed users.
After, allow external users to use feature UseFileImportTemplate. features can be found by the following link: your_site/0/Shell/#Section/AppFeature_ListPage :
I hope this helps. Have a great day!