Question

Twilio connector - unable to receive sms - incorrect message status

Hi There, 

I just installed and configured the Twilio connector for Creatio https://marketplace.creatio.com/app/twilio-sms-connector-creatio 

 

I can now send sms through Creatio, which is great. Unfortunately there are a few things that don't work as per the instructions provided. 

1 the sms sent status stays "Queued" although the sms is delivered

 

2. I'm unable to receive messages. In Twillio Console, I can see that the sms was sent. However, it doesn't appear in Creatio 

 

Any feedback or hints would be greatly Appreciated! Thank you!

Like 0

Like

1 comments

Hi Julia Molnar,

This connector requires a configuring of an anonymous web service to receive SMS status and answers.
Has it been configured?

If not, please make the following:

- On the listing page, go to Installation tab
- In "Guides and manuals" block, follow the steps from paragraph 3.
 

Show all comments