Hi Team,
We have installed the Field Management (Open Street Map) in our instance map configurations is working as we expected in web app but same thing we configured in the Mobile app, fields are displaying but the map UI is not showing in mobile.
And we have tried to install the Field Sales connector, DB error occurred while installing please help us to achieve the Mobile map configuration.
Error log on Filed Sales:
2024-09-23 14:09:41,557 Error occurred while installing data "SysModuleInWorkplace" in package "FieldForce". UId 5f69e597-9acb-4852-9f3d-e4d278c7b02b: The UPDATE statement conflicted with the FOREIGN KEY constraint "FKd5jrT2KFY0lXcOnqZCi4dxhomfE". The conflict occurred in database "Creatio8DB_GL_250424", table "dbo.SysModule", column 'Id'.
The statement has been terminated.
Thanks,
Prem
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You look like to be dealing with two different problems. It can be a platform-specific usability or setup problem with the mobile app map user interface. Examine any settings unique to mobile devices and see if the mobile map feature is properly supported. Regarding the Field Sales connector DB error, there can be an oversight or a problem with database compatibility. In addition to making that the connector is compatible with the version of your system, check the logs for detailed problem messages.
Hi Joshua,
We have the requirement to build map functionalities on web and mobile app it is like a (google map) for that we have implemented on web applications using Field force connector it is working as we expected in web app and same things we configured on the mobile application wizard but we are not able to see the map in mobile as in web app. Please find the snap for the reference for map UI in web app, we are expecting the Open Street Map hyper link in mobile.
Prem Kumar,
Hi!
This is not currently available in the mobile app.
You can inspect the Account address detail as an example of integration with OpenStreetMaps in the system and Field Force application as an example of maps functionality on mobile apps.
And also,
You can find information in these posts:
https://community.creatio.com/questions/account-address-map-mobile-application
https://community.creatio.com/questions/maps-mobile-application
Best regards,
Anton
Anton Starikov,
Hi Anton,
We have tried above mentioned approaches also but we couldn't get exact UI as we expected on mobile app.
We are expecting like a google map in mobile, it is used for delivering the Freight to the customer place. Please help us to achieve this functionalities in mobile.
Thanks,
Prem