Hi, all mentors,
I'd like to filter out the contact that has been issued an unsubscribe request in the previous marketing bulk email. Howerver, I've no idea how to use the existing objects to filter in the folder setup page. Please kindly help.
Jeffrey.
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Jeffrey,
You can filter for contacts that clicked a specific link in a bulk email using the related object "Click through links with email". See details here: https://customerfx.com/article/creating-a-filter-of-contacts-that-clicked-a-specific-link-in-a-creatio-bulk-email/
Ryan
Bogdan,
Hi, Thanks for your help, anyway to know which click part in the email content the audience click in the result? Say, if there are two click parts in the edm, One is interested in "A" product, the other is "B" product, how to use filter to know who is the contact interested in "A" product" ?
thanks.
Hello,
Thank you for your question!
Unfortunately, there is no way to filter and group contacts by clicking on a specific link. However, we have registered a request for the responsible R&D team to implement this feature in future versions of our app.
Jeffrey,
You can filter for contacts that clicked a specific link in a bulk email using the related object "Click through links with email". See details here: https://customerfx.com/article/creating-a-filter-of-contacts-that-clicked-a-specific-link-in-a-creatio-bulk-email/
Ryan