Mitel phone integration

Hi,

 

We're looking to integrate a Creatio instance with the Mitel telephony system and we installed the MiContact Center connector for the instance. Is the connector a standalone solution to integrate with the phone system or do we still need to have the BPM Messaging Service running in order to establish the connection between Creatio and the phone system?

 

Thanks

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Hello,

 

For Mitel telephony it is not necessary to have BPM Messaging Service. The connector can be used alone. 

 

Regards,

Dean

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