Hello Cricket,

Hope you're doing well.

At the moment the base logic of the application doesn't allow to show you either more or all the records after clicking on the 'Show more' button. I have informed our R&D department about this case so they could consider enhancing the following functionality in the upcoming releases.

Best regards,

Roman

Hi Chris,

Thank you for your message.

We have forwarded your request to the responsible team.

We will get back to you with a solution as soon as we receive their feedback.

Have a good day!

Hi Chris,

Here is the feedback we received:

You need to check the values in the Creatio system settings connected to the Aspose service.

Please use the screenshot below to check whether the Aspose setting values match the respective system settings in Creatio.:

After you apply the changes, we recommend you to log out and log back into Creatio for checking the updates.

Hope this helps, 

Have a good day!

Thanks!  That worked.

Hello Shivani,

Unfortunately, the image is corrupted and cannot be opened. Could you please resend it?

Thank you in advance!
Olga.

Hi Olga,

I am reattaching the same image 

Hello Shivani,

Hope you're doing well.

As for now, there is no such functionality. I have informed our R&D department about this case so they could consider enhancing the following functionality in the upcoming releases.

Thank you for being interested in the Creatio application and for your ideas of further improvements!

Best regards,

Roman

Jasmin Hofstetter,

Unfortunately, we do not have an update on the matter as of now.



Best Regards,

Ivanna.

Hello,

There is no way to add existing contacts on this detail. The logic of application presupposes that the Account will be selected on a Contact page here http://prntscr.com/qn2vzm. After that the contact will appear on the detail on Account page.

If you still need to add the existing contacts on this detail, it will be necessary to create a new detail according to this development guide:

https://academy.creatio.com/docs/developer/front-end_development/creati…

Regards,

Dean

If you want to connect one Contact  with several Accounts you should use Job experience detail (probably with some modifications)

Hello Marcin,

You need to mark this system setting as not cached (uncheck this checkbox):

And create a trigger on the database level on the SysAdminUnit table so to check if the Supervisor is logged in then the value for the setting should be modified (something like this):

CREATE TRIGGER [dbo].[SysAdmUnit_SysSettingValueTrigger]
ON [dbo].[SysAdminUnit]
AFTER UPDATE
AS
BEGIN
DECLARE @admin_unit_id as UNIQUEIDENTIFIER;
DECLARE @loggedin as BIT;
SELECT @admin_unit_id = inserted.Id FROM inserted;
SELECT @loggedin = inserted.LoggedIn FROM inserted;
IF @admin_unit_id = '7F3B869F-34F3-4F20-AB4D-7480A5FDF647' AND @loggedin = 'true'
BEGIN
UPDATE SysSettingsValue SET IntegerValue = 111 WHERE SysSettingsId = 'F8520582-8161-4F36-A88D-028D3BDEFBDE'
END
END

where:

7F3B869F-34F3-4F20-AB4D-7480A5FDF647 - is an ID for the Supervisor user in the SysAdminUnit table

111 - value for the IntegerValue column in the SysSettingsValue table

Best regards,

Oscar

Yurily,

A system setting is the best place for something like that. Normally, I'd use a Modify Data element in the process to write it back, but in current versions of Creatio the lookup to add columns to update causes a client-side error so you're unable to select columns. 

However, you can set it with a script task. Let's assume your value is a string value and currently in a process parameter named "MyParameterValue". You'd add code something like this to read it from the parameter and set a system setting with a code of "UsrMySetting":

var val = Get<string>("MyParameterValue");
Terrasoft.Core.Configuration.SysSettings.SetValue(UserConnection, "UsrMySetting", val);
return true;

Ryan

Ryan Farley,

Thanks for your answer. The thing I don't understand is what "Yurily" means :)

Yuriy Konstantinov,

lol, sorry for the typo Yuriy!

Ryan Farley,

Hi Ryan,

I'm doing this, but for some reason the updated value is not on the System Setting if I see it by the System Settings, but If I ask it on a process I get the updated number.

I try to explain better, I create a System Setting variable, and init it with a number, in the process I update the value of the system setting and use it for some task, but when I come back to Creatio System setting and open the System setting is just like I define it, no change, but If I ask its value from a process it's updated.

I think is something related with cache or whatever, did you know what could be wrong?

For example, the following sub process is called in a "Read collection of records" loop.

In the first image you can see, I get the value of the System Setting called "Incidencias Detectadas - Correlativo Histórico" and add 1 and stores it in a local parameter.

The initial value in the System setting is 1

In the next step of the sub process I did something with the value, and in the third element of the sub process I update the system setting using the updated value in step 1. ie the old number + 1

It works OK, it's fine!, but when I came to System Setting, it shows me the initial number, ie: 1 and it must be 800 to my example,

You can see the value still is one, but If I read the value from a process, it gives to me the correct value. WHAT'S WRONG?

Thanks in advance

Julio Falcón

Ryan Farley,

Does your code set the system setting for the All employees role, or specifically for whichever user triggered the BP? Is there a way to choose this? The setting we are trying to set should be a single system setting for all users, but after running the BP, it appears to be creating a system settings value record for the user who runs the BP.

Harvey Adcock,

For a non per-user setting you can use SetDefValue: 

Terrasoft.Core.Configuration.SysSettings.SetDefValue(UserConnection, "UsrMySetting", val);

Ryan

Hello Amritha,

You can try to take an example of code from OOB application. The schema name is BaseMessageHistoryItemPage that is placed in the Message package. The functionality is developed for the Case page and works in the following way - you just click on the picture that is placed in the Email or Portal message to enlarge it.

Best regards,

Bogdan S.