Hello,

Please note that autonumbering became available starting from Creatio version 8.0.5, you can find more info in this Creatio article and this:

It is now possible to number new records in Freedom UI automatically quicker and easier using the [ Autonumber ] field. You can set the number prefix and change the quantity of digits in the number. Creatio populates the field both when you add a record manually and when a business process or integration add it.

Mira Dmitruk,

Yes but i need this for the 8.0.0 version

Honey,

In such case this article should provide the needed instructions.

Mira Dmitruk,

Thanks but the requirement is with stored procedure 

Mira Dmitruk,

Hello, We have a cloud instance where we need to run auto increment based after insertion. Do we have any examples ?

Oups i found the answer here:

https://community.creatio.com/questions/change-currency-symbol-dashboard

Hello!



Every time when we want to import data with changes in SysAdminUnit we should do the following:



1. disable trigger TRSysAdminUnitRoot

2. install the package with data

3. enable trigger TRSysAdminUnitRoot



Kind regards,

Vladimir

Vladimir Sokolov,

Thank You

Vladimir Sokolov,

Hello Vladimir,

Where I can found this trigger?

Can someone in Creatio please improve this? Deploying certain Org Roles is essential, it makes very little sense for this to not be possible. It really causes a lot of problems. The error I get in the deployment logs before following Vladimir's suggestion is the following (as I couldn't see any pages mentioning it when searching before):

P0001: Cannot add root administering unit. Invalid unit type specified.

I can confirm that disabling the trigger worked for deploying for me in Postgres envs, but it's concerning this kind of workaround is needed. In our case, we used the following SQL Script set to run before package installation:

ALTER TABLE "SysAdminUnit" DISABLE TRIGGER "TRSysAdminUnitRoot";

And then the following SQL script set to run after schema data installation:

ALTER TABLE "SysAdminUnit" ENABLE TRIGGER "TRSysAdminUnitRoot";

Sasori Oshigaki



Can you please share the complete error captured in log file?

Hi Bhoobalan Palanivelu,

The one mentioned is the complete error in the BuildLog file

Regards

Make sure the IIS AppPool user has full write access to CreatioWebroot\Terrasoft.WebApp\Configuration

Ryan

I also have this problem, how can i fix this? I checked the IIS configs, changed identity pools from  ApplicationPoolIdentity to LocalSystem, and created it manually C:\Windows\System32\inetsrv\NuGet\Migrations
```
2025-12-10 11:07:12,039 [146] ERROR NT AUTHORITY\СИСТЕМА Build BuildInternal - An error occured while running dotnet cli

System.ComponentModel.Win32Exception (0x80004005): The specified file cannot be found

   at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)

   at Terrasoft.Core.Compilation.ProjectBuilder.BuildInternal(String projectFilePath, String tempPath, BuildCommandParameters parameters)
```

Baiel,

please help me, aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Hello Baiel,

If you encounter this issue, it is usually related either to the .NET installation on the server or to insufficient file system permissions. Please make sure that the required .NET Framework / .NET Core (SDK) components are properly installed and available to the user account under which the application is running. In some cases, the components are installed correctly, but the environment variables (especially PATH) are not applied, which prevents the application from locating the dotnet executable. As a troubleshooting step, you can uninstall the .NET components, restart the server, and then reinstall them to ensure all variables are applied correctly.

Another common cause is insufficient permissions for the account running the application on the directory used for NuGet migrations. Please verify access to the folder
C:\Windows\System32\inetsrv\NuGet\Migrations
and ensure that the IIS_IUSRS group has Read and Modify permissions. If access to this directory is denied, the compilation process may fail during NuGet-related operations.

Hello,

This article will show you how to navigate to a new page on a Freedom UI page: 

https://customerfx.com/article/navigating-to-a-page-via-code-in-a-creat…

If you want to open an edit page for a record, or an add page, this article outlines how to do that: 

https://customerfx.com/article/opening-an-edit-page-to-add-or-edit-a-re…

Ryan

Also, as far as having the button trigger both - there are two routes you can take. 

Route 1 - If you'd always go to this other page after saving, you could just do that when the save request is triggered. This article shows how to listen for when the page is saved, then you could navigate to the other page from there: https://customerfx.com/article/adding-code-to-the-save-event-of-a-creat…

Route 2 - If you're only wanting to save, then go to this other page, when your own button is clicked, and not for all saves, then you can wire up your own handler for your button. This article shows how to to that: https://customerfx.com/article/adding-a-button-to-execute-custom-code-o… In the handler, you'd save the page, then navigate to the other page. If you go this route (creating a custom request for your button). It would look like this:

{
	request: "cfx.clickMeButtonClicked",
	handler: async (request, next) => {
		// make sure you've added the "@creatio-devkit/common" as mentioned in the articles			
		const handlerChain = sdk.HandlerChainService.instance;

		// first save the record
		await handlerChain.process({
			type: "crt.SaveRecordRequest",
			$context: request.$context
		});

		// now navigate to the other page, this navigates to the orders section
		await handlerChain.process({
			type: "crt.OpenPageRequest",
			schemaName: "OrderSectionV2",
			$context: request.$context
		});
				
		return await next?.handle(request);
	}
}

Ryan

Ryan Farley,

Please note that it's best to pass context to each handlerChain.process call. So, in your example, the second call should be:

		// now navigate to the other page, this navigates to the orders section
		await handlerChain.process({
			type: "crt.OpenPageRequest",
			schemaName: "OrderSectionV2",
			$context: request.$context
		});

Oleksandr Khardikov,

Thanks for that. I've updated the code in my reply for completeness and also the articles on my website.

Ryan

Hi Kieron,

The connector is compatible with MiContact Center version 9.0. Could you tell us the name of your telephony product and its version?

Hello,

You can change that by adding a handler like this - note this will change the value from "New record" when adding a new record for the page:

handlers: /**SCHEMA_HANDLERS*/[
	{
		request: "crt.HandleViewModelInitRequest",
		handler: async (request, next) => {
			const result = await next?.handle(request);

			const cardState = await request.$context.CardState;
			if (cardState == "add" || cardState == "copy") {
				request.$context.HeaderCaption = "Add a new something";
			}
					
			return result;
		}
	}
]/**SCHEMA_HANDLERS*/,

As far as binding it to some page value, you could use the same but first get a value from the page. Something like this:

handlers: /**SCHEMA_HANDLERS*/[
	{
		request: "crt.HandleViewModelInitRequest",
		handler: async (request, next) => {
			const result = await next?.handle(request);

			const cardState = await request.$context.CardState;
			if (cardState == "add" || cardState == "copy") {
				request.$context.HeaderCaption = "Add a new something";
			}
			else {
				// get a value from the page
				const someValue = request.$context.someAttributeOnThePage;
				request.$context.HeaderCaption = someValue;
			}
					
			return result;
		}
	}
]/**SCHEMA_HANDLERS*/,

Ryan

This package in the marketplace is for MSSQL systems only. If this is a could system it's most likely a Postgresql system, not MSSQL. The package will install on a Postgresql system, but won't work (and I believe doesn't show any errors). Do you know if the system it's installed on is MSSQL database or not? 

Ryan

Seems bizarre there is no Postgres support given most Creatio cloud environments run on this.

Lewis Pull,

I agree. This would be a very useful add-on. I would love to see this work with new systems (actually should be added as a base part of Creatio)

Ryan

Hi Yana, Ryan and Lewis,

The developer does not have plans to add PostgreSQL compatibility. Therefore, we decided to remove this add-on from the Marketplace.

Also, we have sent feedback to our R&D team about including such functionality in Creatio out of the box.

Irina Lazorenko,

Hi Irina, do you know if there are any plans for this agreed? This is a feature we would really benefit from.

Very bizarre that this is not a standard feature within any CRM to be honest.

@Irina Lazorenko, any plans to implement this?

Hi,

Unfortunately, this task can not be achieved from the user's perspective 

You can create a custom widget, which allows you to upload data from the module which you customize yourself.



However, we will create a case for our R&D team on this matter so it may be implemented in the next releases.

Hello Amritha,

There are no basic tools to achieve your business task. It could be achieved only by development.



We've registered it in our R&D team backlog for consideration and implementation in future application releases.



Thank you for helping us to improve our product. 

Bogdan,

If it can be achieved by development then can you please share the snippet which can be used to achieve it

Hello Amritha,

Unfortunately we don't have a ready to use code for this task. The logic of the notification in the CTI panel is stored in the VisaNotificationsSchema module. If you need to add additional columns in this notification schema you need to insert them into the diff array of the schema. You can also study how data is received to fields like NotificationSubjectCaption or NotificationDate columns.