MiContact Center connector for Creatio

We are trying to implement the MiContact Center connector for Creatio but are having some issues.

 

We can make outgoing calls (using the phone icon) but the system is not recognising incoming calls.

 

Can someone advise as to what we should see in the UI when making and receiving calls, and also what I need to do within the app to make this function fully?

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Hi Kieron,

 

The connector is compatible with MiContact Center version 9.0. Could you tell us the name of your telephony product and its version?

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