studio | Community Creatio

Currently I was able to get data from Order object using Odata calling "OrderCollection". Order is connected to Account object. Now I want to retrieve account details also. Is it posible to achieve this by having one request only from "OrderCollection" no need of calling "OrderCollection" then "AccountCollection". Any idea how can i achieve this?

1 comments

Anastasia Botezat

14:42 Jul 15, 2019

Dear Fulgen,

Unfortunately, there is no way to retrieve account data without making a request directly to the AccountCollection. You need firstly...MoreLess

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mobile

7.13_()

studio

Mobile - Case attachment add custom field

Fulgen Ninofranco

10:08 Jul 13, 2019

Hi Community,

Any idea in Mobile how can I add custom field in Case attachment. This custom field will be a lookup field, user is required to select value from this field before uploading the attachment.

1 comments

Anastasia Botezat

15:52 Jul 15, 2019

Dear Fulgen,

Such business task requires advanced development in the system. We do not have a code snippet for such task, however, the algorithm...MoreLess

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mobile

7.13_()

studio

Mobile auto population of field based on another field

Fulgen Ninofranco

15:41 Jul 11, 2019

Hi Community,

I have this scenario that I need to achieve in mobile

- In Case page I have "Department" lookup field, this "Department" lookup field is linked to "Department" object.

- "Department" object has "PrimaryContact" lookup field which is linked to "Contact" object

- Now when creating a case, once the user selects Department, the "Assignee" field should be auto populated based on the Department's PrimaryContact value.

Any idea how can i achieve this? Thanks in Advance

3 comments

Dennis Hudson

14:53 Jul 17, 2019

Dear Fulgen,

Please try the MUTUALFILTRATION rule in the mobile business rules from the academy page below:

https://academy.bpmonline...MoreLess

Fulgen Ninofranco

16:50 Jul 21, 2019

Dennis Hudson,

Thank you Dennis

Is there a way I can manipulate using esq and set the result directly to assignee field?

Norton Lingard

15:34 Jul 25, 2019

Dear Fulgen,

It’s possible to create a custom business rule for adding and deleting filtration. Please, use the academy article by the link...MoreLess

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Disable all the tasks and notifications created during Lead stages

Fulgen Ninofranco

07:55 Jul 10, 2019

Hi Community,

Any idea how can i disable all tasks and notification created during lead stages?

Thanks

1 comments

Dean Parrett

14:52 Jul 10, 2019

Dear Fulgen,

There are a couple of processes that can create the reminders and notifications. They are: 'Lead qualification 7.8.0', 'Lead distribution...MoreLess

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Issue on workflow based on field value

Fulgen Ninofranco

14:32 Jul 08, 2019

Hi Community,

I have a 2 workflow in case page, the first workflow will show if type is incident, the second workflow will show if type is complain.

Now here is my scenario

1. When i create a case, then select type incident the first workflow is showing - correct

2. I change the value of type...MoreLess

1 comments

Oleg Drobina

16:06 Jul 08, 2019

Hello Fulgen,

This is an out-of-the-box behavior of the application and we've created a problem to our R&D team so they could fix it in...MoreLess

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Mobile Case Page Status field is disabled

Fulgen Ninofranco

09:01 Jul 08, 2019

Hi Community,

Any idea how can i enable the status field in mobile case page. I already tried to modify the MobileCaseRecordPageSettingsDefaultWorkplace file and add enable = true under Status but still it is disabled.

6 comments

Dean Parrett

09:33 Jul 08, 2019

Dear Fulgen,

You do not have to modify MobileCaseRecordPageSettingsDefaultWorkplace schema. The reading mode is set up in MobileCaseModuleConfig...MoreLess

Fulgen Ninofranco

09:42 Jul 08, 2019

Dean Parrett,

Thanks Dean,

I am now trying to create a custom config file for mobile case which uses

MobileCaseModuleConfig as paren...MoreLess

Dean Parrett

09:52 Jul 08, 2019

Dear Fulgen,

It seems like you are trying to replace the module. It is no longer possible to do in the system.. In order to change an out-of-the-box...MoreLess

Fulgen Ninofranco

10:06 Jul 08, 2019

Dean Parrett,

Thanks Dean,

I have already created my custom usrmobilecasemoduleconfig inside this i have already set the readonly property of...MoreLess

Dean Parrett

10:46 Jul 08, 2019

Dear Fulgen,

Have you tried to synchronize with the mobile application after schema modifications? I've modified the property so now my status...MoreLess

Fulgen Ninofranco

11:07 Jul 08, 2019

Dean Parrett,

Hi Dean,

After synchronize still it did not work. What I did, I compiled first the configuration the after compiling I synchronize...MoreLess

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juan cruz

17:28 Jul 05, 2019

Hi,

Wich is the best way to set a Lookup for Surveys?

For example in Accounts if i need to call contacts i call the lookup named "Contact".

Regards.

1 comments

Oleg Drobina

18:20 Jul 05, 2019

Hello Juan,

To achieve your target you need to create a lookup field on an account edit page and specify the link to an object that represents...MoreLess

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WORKFLOW BAR

approved/reject button

7.13_()

studio

Change the Approved/Reject button label depending on the workflow bar stage

Fulgen Ninofranco

15:50 Jul 04, 2019

Hi Community,

Any idea how can I possibly achieved this scenario. I want to change the label of Approved/ Reject Button depending on the workflow bar stage:

Lets say for example if workflow bar is in Review stage i want to change the "Approve" to "Checked" and "Reject" to "Something else"

Thanks

2 comments

Best reply

juan cruz

16:55 Jul 04, 2019

Hi, you can do a business process. Reading the approval use a conditional flow when the approval is approve you modify with the modify item...MoreLess

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How to return a value of a Lookup (the Name) using ESQ, JS

LaurenRoff

05:21 Jul 04, 2019

Hi, How am I able to return a value of a Lookup (the Name) using ESQ, JS? I have defined the Lookup as an attribute: "DevCertPublicationFrequency": { DataValueType: Terrasoft.DataValueType.LOOKUP, }, I have the following function: getLookupValue: function (DevCertPublicationFrequency, safe) { var column...MoreLess

1 comments

Alina Kazmirchuk

16:34 Jul 05, 2019

It's pretty easy to get a value from a lookup attribute using this.get("NameOfLookupAttribute"). Please debug your js code using the...MoreLess

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