Hi Community,

Is it possible to use bpm online mobile application

(login and create case)

having only customer portal license  

Thanks

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Dear Fulgen,

As for now there is no such functionality. The portal users cannot use the mobile application. Our R&D team has in plans...MoreLess

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Hello,

I have a process with Maximum number of repetitions = 3.

(https://academy.bpmonline.com/documents/technic-bpms/7-14/advanced-process-settings)

However, in testing this process, my process continues to loop through elements at least 5 times (that's when I stopped testing) instead of ending after 3 times. 

Is there another setting I'm missing that I need to use? How do I make my process actually stop after looping through 3 times? 

Thanks!

Megan

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Dear Megan,

Please contact support@bpmonline.com regarding this topic. We will be glad to help!  

Best regards,

Angela

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If I have made a business process model in the free studio version am I able to export it and import into the paid version of sales team platform? Essentially to add a new process log?

Thanks,

Brynn

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Brynn,

We have this feature in our backlog as one of our top priorities. For now you need to manually re-create business process in the sales team product.

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Hi Community,

I just noticed on the notification panel, notification is being triggered but the count is not showing on the icon. How we can show the count of unread notification on the icon?

Thanks

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Dear Fulgen,

There are no basic tools that would allow to hide or display the notification counter. Therefore, we suggest you to contact ou...MoreLess

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Hi Community,

Currently on case assignment, email is sending to assignee, how we can configure crm to trigger also notification on case assignment

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Dear Fulgen,

You can create business process that will generate such notifications on change of "owner" like this: http://prntscr.com/oqlxy7

Best regards,

Angela

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I've added following Units Of Measure to the Units lookup.

Where I can find thoose new values and bind them to package that I've created?

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Hey! There's an add-on that you can use the bind the look-up to the package from front end.

https://marketplace.bpmonline.com/app/data-binding-tool

Hope this helps :)

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Hi Community,

Any idea how we can disable the existing mobile business rule. Lets say for example below rule.

Terrasoft.sdk.Model.addBusinessRule("Case", {

    name: "CaseContactAccountRequirementRule",

    ruleType: Terrasoft.RuleTypes.Requirement,

    requireType:...MoreLess

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If you want to disable the existing mobile business rule, you can do it by calling the removeBusinessRule function. The function...MoreLess

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I've created replacement model for Product Entity, and when Im trying to save new Landing Page, error appears:

Thoose fields are fields that were added to Product entity.

How can I fix this?

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Dear Alex,

There might be multiple reasons for the similar errors. Try to double check the system setting 'SchemaNamePrefix' and make sure...MoreLess

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Hello,

I have a detail into the Activity section in a page in a custom section. I modified the detail to be an editable list by using the method described in the documentation in the Academy. I want to default the Activity type to a new type I created called "Review", see screenshot. The result needed...MoreLess

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Hello Reid,

The easiest way to achieve this target is to specify "Review" to be an activity type by default (in advanced settings of Activity...MoreLess

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Hi Community,

Currently I am not able to filter record using ODATA for my lookup field, I am getting object reference error. Below is my request string.

UsrEmiratesId is the lookup field

"UsrAreaCollection?$top=1000&$filter=UsrEmiratesId eq guid'" + emirateId + "'&select=Id, Name, UsrEmiratesId"

But when I filter the record using Id which the PK column, request is successful, what is wrong with this lookup field why it is not working

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Dear Fulgen,

The possible reason for an error could be in syntax of lookup in the request. Please try to modify the request string, so that...MoreLess

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