We have over 300,000 records in our Process Log. We'd like to delete records that are not Running or Error that are over one month old. They are supposed to be archived, but there are records from months ago that have not been archived. When I select a record, there is no option to delete it or archive it. How do I delete or archive records from the Process Log?
Process log gradually gets cleared by the archivation process. We don't recommend to delete data from Process Log yourself. However, if you really need to delete that data we recommend to send a request to the support@bpmonline.com if your instance is in cloud as it requires very resource heavy sql operations that would not be possible to track with sql executor.
If your instance is on-site you can take the instruction below as an example to adapt it based on your needs:
1) Register SQL procedures tsp_DeleteSysProcessLog.sql and tsp_DeleteSysProcessLogByStartDate.sql (procedures themselves below)
Where 'Error' is the status of processes, '2017-09-22' by which start date to delete processes, '-1' how many processes to delete, -1 means all processes.
Please note that the operation is very resource heavy and time consuming and we don't recommend doing that during business hours.
Best regards,
Dennis
IF NOT OBJECT_ID('[dbo].[tsp_DeleteSysProcessLogByStartDate]') IS NULL
BEGIN
DROP PROCEDURE [dbo].[tsp_DeleteSysProcessLogByStartDate]
I found Beesender tried to delete process log by a process to delete items from Process log (actual). Is that correct or is there any risk of doing that way?
When I open my page on a large screen the simple info button / user hint appears as desired/correctly:
However, when I minimize the screen or view my page on a smaller screen, the simple info buttons / user hints appear over the top of the boolean field, where as the text field info button remains the same?
How am I able to wrap the info button to the boolean fields?
Please feel free to modify CSS according to your needs. The article by the link below explains how to add a new CSS class. If you add it to the BootstrapModulesV2 module then it will be loaded after loading the application.
What is the ageing of data that is present under Customer History of Opportunities. If I want to configure it to show data only for last 6 months , how can I do that ?
Please note that any detail in the application displays all data associated with it. In order to apply the filter please click on the three dots near the detail name and choose the “Apply filter” option.
I created a Business Process and when calling the service externally by Postman for example I can not receive the returned data. I need to return customer data. I am using the object "Read Data".
The call of the process with script task returns nothing as you haven't specified return parameter, that is why it returns 1 stating that the process was called. Please try calling the process with the link http[s]://<bpm'online_application_address>/0/ServiceModel/ProcessEngineService.svc/UsrGetCustomer/Execute?ResultParameterName=ParameterReturn
I created a Business Process and when calling the service externally by Postman for example I can not receive the returned data. I need to return customer data.
After a further investigation, we have found out that since version 7.13 this service is no longer able to return the parameter value. It was possible only in compiled processes, however, since version 7.13 all processes are interpreted. As a workaround, you can integrate with bpm and do all the needed logic with the integration instead of business process. Please find more information by the link below:
There are no basic tools in the mobile app to track the users activity. However, you can create the dashboards which would allow you to track this in both modes. Here are the examples of the dashboards I've created http://prntscr.com/p13e4s
Thanks so much for your response! We need these dashboards primarily on the web and not on mobile. However, we would need to track the sessions and history of sessions per user on the mobile too. I gather from your response that this is possible by building a custom dashboard on the web. Is that correct? I have a follow-up question. Just curious as to how these sessions are tracked for users who are offline on the mobile. Does the mobile locally record the session in offline mode and send the details to the server during the synchronization process?
That is correct. You need to build the new dashboard using browser version of the application and then you will be able to see it in the mobile application. As for tracking sessions in offline mode - unfortunately the application doesn't support this function. It can only be achieved with the help of complex development process. The idea might be in creating some table that would record the users' activity offline and then send the data into SysUserSession table once the mobile app is online. Unfortunately, we do not have any examples of similar implementations.
Is is possible to have quick filters for detail similar to the Owner and Date filters on the Activity Section? If so, is there any academy article on that?
Your detail object needs to have the Owner or Date columns to be able to display them in the filter. Here is the example.
Lets add the owner lookup field based on the contacts to the Noteworthy Events detail. As the result, you can get apply the filter to the detail http://prntscr.com/ozg26u and select the owner http://prntscr.com/ozg2bf
We do have owner and date fields in the date to filter on, however we want these filters available as quick filters (just like Owner and Date Quick filters in Activity Section). These quick filters should automatically appear next to the Detail as soon as the Page with this Detail is rendered.
Intended Quick filter on the Detail is shown below
I would like to have an option to specify that an attachment detail is read only in the properties. For example, I use multiple attachments sections for answering questions where one is reference information that should not be changed by the person answering the question and the other is for adding attachments in response to the question. This feature would significantly simplify using attachments. We have several sections that would use this functionality.
You can set up the access permissions for the detail attachment object. The user will be able download the file, but not able to upload the edited one. Here is the example with the account attachment detail http://prntscr.com/oywufb
Once the user tries to upload the new edited file, the system will display the error message.