Hi Community,

We are creating email templates in DEV environment. In the DEV, we are adding link to object in the template and it works perfectly on DEV. But the issue comes when we migrate the changes to higher instances, it still shows the link to DEV.

How we can show the link for the same application from which the email is being sent? Really appreciate any suggestions.

Regards,

Sourav Kumar Samal

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Hello Sourav,

It seems that you are typing the whole link in the string value. Perhaps it would be suitable to replace them with macros an...MoreLess

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Hello there,

I've got a question about email templates in business processes and the signature configured in the mailbox settings.

Is it possible to remove the signature from emails with templates?

Our problem is that the signature is bound to the left and the templates is in the middle, so the signature won't fit style wise. 

On normal emails the signature should still be filled in automatically.

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Hello Markus,

We investigated this behaviour and currently, the system behaves correctly since you can add a macro in the signature so it could...MoreLess

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Is there a table I could query that would show me all the email templates that have been used?

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Hello Mitch,

Could you please elaborate on the task you are trying to do?

Thank you,

Artem.

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Hi!

I want to use localization in Marketing Emails. Adding a localized Message-template in a bulk email seems not to work. Does anyone have experience with localized marketing emails?

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I've created a process that send email.

I'm trying to inject process parameters into an HTML element of a custom email template, But the values are NOT populated into the html output.

 (see attached screenshot..)

Thank

Eran 

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 Hello Eran, 



in order to do that first you need to add a block to the designer, and then add a text element. When you click on the...MoreLess

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Hello Community!

I am using an Add-On, Send Email with Attachements from MarketPlace. When i try to Create an Activity (picture below) and then Save the Busines Process, the activity that I I created is not saved. Is there any Fix to this Bug ?

As soon as i try to create a connection(image below) , and try to save , the process of saving doesnt work ?

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Hello Petrika!



The add-on does not support this functionality.

However, Creatio includes a similar functionality out-of-the-box since version...MoreLess

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Dear Community,

I'm creating a section with a case where an email will be sent as soon as the approval start.

Is it possible for the one receiving the email to approve from the email rather than having to log in?

https://prnt.sc/26kta19

Kind regards,

Yosef

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Hello Yosef,

Unfortunately, it is impossible to implement your business task, as for now.

But we have already registered the idea for our R&...MoreLess

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Hello,

How may I suppress merge fields in templates where there is no data. For example in the below, the Lead does not have data in Address 2.



Word reports easily accommodate this however, how may I handle this with email templates?

Using Studio/Sales vrs: 7.18.5.1500

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Hi Thomas,

Unfortunately, it is not possible to achieve this in the current version of the application.

We have a task for our R&D tea...MoreLess

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Hi Everyone, 

I am trying to send emails with custom templates but the tool of the process designer won't show me my custom templates.

Anybody has any idea about the issue?

thank you in advance !☺

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Hello Federica,



Please contact our support team for further investigation: 

support@creatio.com

 

Best regards,

Bogdan

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Hi folks, 

Does Creatio have the ability to link email templates to the web-hosted version of them? The use case is to help recipients who either can't view HTML emails, or have image downloading switched off, to view the full version of an email.

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Hello Kavian,

Sorry for re-asking, but could you please provide more examples or re-phrase the request?

Thank you in advance.

Best regards,

Roman

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