Kindly request for technical support to upgrade my creation on a test server environment.

bthiongo@dynagraph.net

Ben

+97143477724 ext 123

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Hello Ben,

Please contact our team on support@creatio.com so we can assist you with the site update.

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Hi everyone, We have installed the Mailbox section for Creatio (https://marketplace.creatio.com/app/mailbox-section-creatio) for a customer however we have run into an issue. Every time we try to add it, we get a 400 bad request in the browser console, and it does not get added. Clearing the browser cache doesn't seem to do anything as we can still reproduce the issue Has anybody experienced this issue before or knows of a workaround? Any assistance would be appreciated!

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Harry,

can you please go to the Workplace setup, delete any existing Section, save, then add it again along with the Mailbox section?

Please...MoreLess

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Hello Creatio Community !

Is it possible to add a mini page in Portal ?

I want to add the mini-page of creating an Application in portal. Printscreen below

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Hello,

Currently there is no oob functionality that can allow to use mini pages for portal users and it cannot be changed with basic system...MoreLess

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Hello Creatio Community!

I can not acces the Portal. This happens when I try to login as e Portal user. Printscreeen below 

This is time-sensitive. Thank you in advance 

Petrika

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Petrika,

also, please check if the "State of feature" is included in the lookup and that both "Feature" and "AdminUnitFeatureState" have operation...MoreLess

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Hello Creatio Community!

I want to change the text that appears in this pop-up, "Detail Product Terms is not filled". This pop-up appears when i click save and one of the product terms is not filled.

I have also seen in the SysTranslation table and i havent found it.

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Hello Petrika,

Unfortunately, It is not possible to change the text in the error message. The problem here is that the schema that defines...MoreLess

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Hi Team,



I have followed a below setup to register a case automatically  from emails.

https://academy.creatio.com/docs/user/service_tools/service_cases/case_settings/set_up_case_registration_from_emails_from_mailbox_alias



I configured a mail box and when a mail received, a new case is Created...MoreLess

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Hello Bhoonalan, 



Please enable Features CasesOnlyRespondToSender  and SendOnlyToContactEmail .  For MSSQL, use following...MoreLess

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Hi Community,

When we download a printable, first the printable is downloaded and later we are manually clicking on the downloaded printable to view the content.

Question : is there a way on clicking of the printable, we open the pfd/word document instead of downloading it/parallelly the printable is downloaded and viewed instead of manually clicking on the downloaded document?

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Hi Amritha,

There is no option to preview or open the printable report without downloading the file itself. Theoretically, it is possible to...MoreLess

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Hi Community,

We are trying to add new contact via Email but there are few fields which are made mandatory in the contact section and without those field values, contact is not being created.

For Eg: the “Type” field is mandatory in the contact section but in the email even if we select enrichment from the incoming email, we won’t get that data for the "type" field. 

Question : In that case, what can be done to add the mandatory fields also while adding a new contact from an email?

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Hi Amritha,

You can use this option when adding a contact upon record creation and then choose the contact type manually:

Also you can se...MoreLess

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Hi Community,

We are trying to add a inline editing/adding of data for a detail. With the academy link : https://academy.creatio.com/documents/technic-sdk/7-16/adding-detail-editable-list , was able to add the editable list. But the number of fields in the detail is more than 8.  As we can’t have...MoreLess

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Hello Amritha,

To add more columns to the "Columns setup" they should be added to the detail object directly and then they will become available...MoreLess

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Hi Community,

I am trying to create a new lead and qualifying it, to create a new contact & account but when i am trying to create another lead with the same account name and contact name, later qualifying it.  Duplicate contact and account is getting created via the OOB lead management an...MoreLess

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Dear Amritha,

You can modify the OOB business process and add a search for an existing contact - the process is called Lead qualification...MoreLess

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