Hi All,

 

Receiving error message while navigating to Contact Section Wizard. Below steps were also applied:

1. Publish Contact Object

2. Generated all Schemas

3. Compile All 

 

Any suggestions in troubleshooting.

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Dear Anupama,

 

Thank you for your question!

 

You have taken the correct steps to resolve this issue:

1. Published the Contact object (you would also need to publish the last changed schema of the page and\or the registry, e.g.: ContactPageV2, ContactSectionV2);

2. Save those schemas;

3. Compile the instance;

4. Clear the browser`s cache;

5. Make sure that you are using the latest browser version. If not, please update the browser, clear the cache.

 

Hope this helps!

If not, please make sure to submit a ticket to support@creatio.com

 

Thank you!

 

Regards,

 

Danyil

 

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Hi, community.

 

When you click an activity on the calendar page, you get this mini page where you can complete the activity or cancel it. I need to remove the "cancel activity" button highlighted here in red:

 

I figure I can use the remove operation like in this example:


 
diff: 
/**SCHEMA_DIFF*/[ 
{ "operation": "remove", "name": "CopyButton" }, 
{ "operation": "remove", "name": "DeleteButton" }, 
{ "operation": "remove", "name": "OpenButton" } }

 

But I can't find  the schema I have to modify.... Does anyone know which one it is?

 

Thanks!

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Best reply

Hello,

 

It is ActivityMiniPage of UIv2 package. You need to re-define the insert operation of CancelButton

Regards,

Dean

Hello,

 

It is ActivityMiniPage of UIv2 package. You need to re-define the insert operation of CancelButton

Regards,

Dean

dean parrett, Thank you very much for your answer! It works as intended.

Cheers from Mexico

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After I created a Business Process, somehow it caused my custom page "Concert Programs" to lose the list of values/records and they no longer display.  I deleted the process hoping this would fix it, but have not been able to fix the issue.  My custom page gets the error in the screenshot. (Cannot read "attribute" property of undefined) .  I investigated the code which I also have a screenshot and it appears my custom entity "UsrConcertPrograms" is missing from the list.  Can you point me in the direction to resolve?  Thank you.

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Dear Darlene, 

 

If it is dev environment or you don't have any important data created after the issue occurred, probably the best and the fastest option would be to roll back to the backup made before the issue occurred (if the site is in cloud the backups are made daily, if you have on-site installation it depends on your configuration). If rolling back is not an option for you, you can try to generate the source code for all and compile all in configuration, it may help. If the issue would still occur after that, the issue needs to be debugged to fix it: 
https://academy.creatio.com/documents/technic-sdk/7-16/client-code-debugging

As you've mentioned that your custom entity is missing most likely it is either removed completely and in this case, you can try to recreate it. Also, one of the possibilities is that the corresponding SysModule record was removed, In this case, you can restore it following the steps in the community article below (please note that most likely SysModuleEntity and SysModuleEdit records still exist, however they may have been removed as well): 

https://community.creatio.com/articles/register-custom-section-existing-object

If you would need help with this please contact support at support@creatio.com because it is hard to tell the exact root cause in your case without debugging the issue.

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