Why the City, State/Province, and Country fields are not filled for several (18) accounts?
All these accounts have shipping addresses with the city, state, and country filled.
I tried to change a city in address, but that didn't make a change in the Account's City field.
All other accounts (thousands of accounts) have city, state and country filled.

We need the fields to filter accounts.

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Yuriy Konstantinov,

please check if the addresses of the 18 accounts are marked as primary. Only those addresses will be synced to the respective account fields.

 

BR,

Robert

Hello Yuriy,

I'm not sure what your question about is.
Are you not able to fill the field in the communication options detail? 

Best regards,
Bogdan

Bogdan,

How does a communication option connects to address? I think it's a different thing

Yuriy Konstantinov,

please check if the addresses of the 18 accounts are marked as primary. Only those addresses will be synced to the respective account fields.

 

BR,

Robert

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Hi,

A bit of background: I need to make a business rule to filter the postcodes based on the city that is selected. The City lookup in the base package does not have postcode in the schema and therefore I can not get this done.

This lookup is in an instance which is live. I do not want to create a new City lookup and put it everywhere across the instance.

Can someone please guide me on how to edit the City Lookup that is present in the base package in a way that I can package it and install it on the live instance without affecting the values that are already in that field?

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You can replace this lookup (http://prntscr.com/np7od8) and add new column to the object. Thus all functionality and data of the lookup is saved and you can add a column needed. 

Best regards,
Angela

Thanks smiley

Angela Reyes,

I created the object using "Replacing objects" and published the object. I also did the database update. I can see the lookup in the lookup section. I tried to create a new lookup, and I still only see the City lookup in the Base package. I also checked the original lookup and it still does not show the Postcode.
I am attaching the image of the object I created. Please let me know if I am making a mistake somewhere.

Thanks.

aaykay,

There is no need to create new lookup, this column will be added to existing lookup. I just tried to do the same on my instance and column was added: http://prntscr.com/np9bp3

Ah alright! Gotcha wink

Have it now.

Many Thanks. :)

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