Question

Using custom Email macros in bulk email templates

Related to creating custom macros for email templates, as outlined here: https://academy.creatio.com/docs/developer/front-end_development/creati…

These work great for templates used in processes, or as a selected email template in an email from thew Actions Dashboard, however they don't work for bulk email templates. They'll result in the template looking like {MACROS1} in the sent email instead of the result of the macro.

Is there a way to use custom macros in bulk email templates? If not, why don't custom macros work there?

Thanks!

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2 comments

Hello Ryan,

 

What is the version of the application you are using? 

 

Thank you!

 

Best regards,

Bogdan S.

Bogdan Spasibov,

I tested this in a new trial system on 7.17, full CRM with sales, marketing, and service.

Ryan

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