I need urgent help from Creatio support - I have emailed support@creatio.com
All users of our domain are unable to access for more than 3hours.
It keeps stating we have entered an incorrect username and password - this is not possible for all users across all of our offices, I know for certain my credentials are correct.
Support have not responded to my email.
How do I escalate to get a response?
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3 comments
13:53 Nov 28, 2024
Hello,
Please try to send another email to support@creatio.com, make sure that you have entered correct mailbox address, or try to send an email from a different address so we could process your request.
21:01 Nov 28, 2024
Try directly by success portal, there you can specify, in this case, the highest priority
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