Question

Unable to Access

I need urgent help from Creatio support - I have emailed support@creatio.com 

All users of our domain are unable to access for more than 3hours.

It keeps stating we have entered an incorrect username and password - this is not possible for all users across all of our offices, I know for certain my credentials are correct.

 

Support have not responded to my email.

How do I escalate to get a response?

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2 comments

Hello,

 

Please try to send another email to support@creatio.com, make sure that you have entered correct mailbox address, or try to send an email from a different address so we could process your request.

They have come back to me now thank you.

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