Slow page load

Hi guys! We have issue with CaseRatingFeedbackPage - in page we have just 2 radio button, 1 text area and 1 submit button. But page performance is so slow.


its how page looks:



 

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and it loads a lot of js files:

and it loads a lot of js files:

Hello!

Thank you for sharing the details. Based on the provided information, here are a few key theories about what could be causing the performance issues on the CaseRatingFeedbackPage:
 

  1. Number of Requests:
    A high number of requests being triggered when the page loads or during user interaction can significantly impact performance. This could be related to customizations or additional scripts implemented on the page, which might introduce extra requests.
     
  2. Network Speed or Connection Issues:
    The fact that a small file (e.g., 33 KB) takes 2 seconds to load strongly indicates potential problems with the internet connection or network conditions. This delay could result from low bandwidth, high latency, or temporary connectivity issues.

    Recommended Next Steps:
     
  3. Analyze Requests and Customizations: Use a network monitoring tool (e.g., Chrome DevTools) to identify unnecessary or excessive requests. Pay particular attention to requests introduced by custom scripts or third-party dependencies.
     
  4. Check Network Conditions: Test the page performance under different network conditions to confirm if the issue persists with stable and high-speed internet.

    Best regards,
    Anton

Anton Starikov,

Hi Anton, thanks for response. There is no any network/speed issue. In the network I see a lot of JS loading which initiator is "error-list-dialog.js". 
here is the added code to this page:
 

Kamran Mammadov,

The fact that the files are taking so long to download indicates a network problem. Could you please check this also?
Is the result the same with other networks?

Anton Starikov,

Yes, it comes as issue from business, so it tested in different environments/networks

For what it's worth, the CaseRatingFeedbackPage always loads horribly slow for me as well, even without customization to it. Even for cases with Creatio in their success portal, often the page doesn't even completely load.

Ryan

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