Hi Everyone,
I am using a pre-configured page in my process. But it is not showing. When I start the process with the Start signal along with the save record, it doesn't appear but when I use the button to run the process, it appears. How can I make the page appear with a Start Signal? Thanks!
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Hi Hassan!
We recommend checking the configuration of the start signal. If the page appears when you manually start the process, then it is likely that the start signal for record creating wasn't configured correctly.
Please check if the process starts, you can check it in the System designer -> Process log. If the process didn't start, check the start signal configuration and make sure that the record created match the conditions.
You can get more information about start signal for creating a record on Academy: https://academy.creatio.com/docs/8.x/no-code-customization/bpm_tools/pr…
If you have checked the settings and still need help, please contact our support team for further analysis.
Best regards,
Alina
Alina Yakovlieva,
Hi Anna,
The process does start and it is in process. When I go to Logs, I can see the process at the Mini page stage. From there I can inspect the mini page and complete the process by clicking on the button.
Hassan Tariq,
In this case, please check the setting of the "Who performs the task?", maybe the page shows to another user.
Also, you can check more information about the Pre-configured page set up on Academy: https://academy.creatio.com/docs/8.x/no-code-customization/bpm_tools/pr…
On the signal, make sure that "Run following elements in the background" is not checked.
Ryan