Phone Number showing in Strange Format

Hi,

I've got two separate cases where a contact's phone number is displaying as [#PhoneNumber#]:


I've checked the Submitted Forms for both contacts and in each case a phone number was entered:



However, when I look at the Submitted form in table view, the phone number shows up as [#PhoneNumber#] again:


Do you know what might be causing this?

Thanks!

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1 comments

Hello,

 

Unfortunately, without advanced information about your form setup, it is impossible to tell what exactly went wrong with the number registration.

You can provide the setup in the topic so other users would have a better idea of what exactly is causing the number to be rendered in such a format or create the support ticket so the Creatio employees will have a chance to research this issue.

 

Thank you for being an active part of the Creatio Community!

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