Error while running a process to generate a report

Is the printable template uploaded? Can you run/generate the printable normally? I believe I've seen an error like that when the printable record is missing the actual Word template file (but not sure if it's that exact error)

Ryan

Ryan Farley writes:

Is the printable template uploaded? Can you run/generate the printable normally? I believe I've seen an error like that when the printable record is missing the actual Word template file (but not sure if it's that exact error)

Ryan

I guess no. Do I have to upload a complete template as well? I just set up the columns in the reports and I haven't uploaded any template with it

Hassan Tariq,

Yes, there needs to be a template uploaded, even if it is just a blank Word doc. Without a template it will produce errors when trying to generate the printable.

However, what's the purpose of generating a printable to attach to an email with no content set up in the printable? (I assume you just haven't gotten to that part yet?)

Ryan 

Ryan Farley writes:



I have set up the rows & all information in Creatio. Didn't knew that I had to set up the report in word.