Hello Everyone,
I have recently installed Creatio MS Word Plugin. But it is not working. I have done everything. Tried repair/re-installing the plugin multiple times. Installed 32/64 both ones. But Word is not showing any creatio tab. How am I supposed to connect my word to creatio?
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Greetings,
Shared documentation that will help you:
https://academy.creatio.com/docs/user/customization_tools/print_ready_r…
Regards,
Orkhan
Orkhan,
Yes, I have followed the same documentation but it doesnt works. I have downloaded the plugin and .NET Framework. But it doesn't seems to work
I have the same issue, anyone else with this problem? And what is the solution? @Hassan, did you manage to solve it?
Hi,
Before installing the plug-in, you need to check whether your computer meets the plug-in's software requirements. The most up-to-date information is available on the Academy website:
- Operating System (supports both 32-bit and 64-bit versions): Windows 7 and later.
- Microsoft Word version: 2010 and later (functionality tested up to version 2016 inclusive). The plug-in does not support MS Word 2003 or 2007.
- The computer must have .NET Framework version 4.5 or higher installed. The installer can be downloaded via the provided link.
The plug-in is downloaded from the Academy site, depending on the bitness of Word (32-bit or 64-bit).
To determine the bitness, you can go to the Word account settings. As you have done before. However, make sure that the correct version of the plugin has been downloaded.
To identify the cause of issues when working with the plug-in, enable "Show add-in user interface errors" in Word settings.
After enabling this, reproduce the error again.
Then, do the following:
- Check if the Print Form Designer is installed on your PC in the "Programs and Features" section.
- Open Word and check whether the Form Designer plug-in is available.
To do this, open Word settings, go to the "Add-Ins" tab, and click the "GO..." button.
A new window with available plug-ins should open. In the list, you should see the "Creatio MS Word Report Designer" plug-in. Check the box next to it and click "OK".
As a result, a new tab "Creatio" should appear in Word, where you can connect to the application.