Automatically Following the Feed in the [Cases] Section

I recall in the past seeing documentation on this, but now I can't find it. In the cases section, there are several actions that result in a user following the feed for that case. For example, if they post a feed message on that case, if they are set as the assignee. Is that it? Are those the only two things that make a user default to following the case? Is there a comprehensive list of all the actions a user can do that will result in them automatically following the feed of a case?


 


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Dear Mitch, 

There are a few ways of getting subscribed to the case feed:
- If the user creates a record;
- If the user posts a message to the feed;
- If the user set as assignee to the case. 
- If the user subscribed to follow the feed manually in the action panel; 

This information will be added to our academy soon. 

Kind regards,
Roman

Dear Mitch, 

There are a few ways of getting subscribed to the case feed:
- If the user creates a record;
- If the user posts a message to the feed;
- If the user set as assignee to the case. 
- If the user subscribed to follow the feed manually in the action panel; 

This information will be added to our academy soon. 

Kind regards,
Roman

Roman Brown,

Thank you Roman. That is what I was looking for.

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