business process does not run for other users

Hey community,

I've created a business process that puts the email in a contact object in lowercase. There are 2 signals, one when a contact is created and one when an email is updated.

When any user creates a contact, the business process runs and puts the email in lowercase.

If someone other than me updates an email, for unknown reasons, the business process don't run. If I am the one updating the email, the business process runs.

I've created many business processes and this is the only one that does that.

This is not a problem in the business process itself, as it works fine when I update an email.

The launch rights are the same as for all my other business processes.

I have admin rights on Creatio (I don't use the supervisor account, I have my own account with admin rights). Even if another admin updates the email address of a contact, the business process don't run.

Do you have any clues as to what is happening, why it is happening and how I can solve this problem?

Please feel free to ask for more details or screenshots if necessary.

EDIT :

I'm trying to update the email by editing the ContactPageV2 and the ContactMiniPageV2 directly. Here is my code but I can'tt find a way to make it work..

define("ContactPageV2", ["MultiChoiceMixin", "css!ClientUnit_MTF_ContactCustomCSS"], function() {
	return {
		entitySchemaName: "Contact",
		attributes: {
			"UsrInterests": {
				"dataValueType": Terrasoft.DataValueType.LOOKUP
			},
			"Email": {
				dependencies: [{
					columns: [],
					methodName: "emailToLower"
				}]
			}
		},
		/** ... */
		methods: {
			init: function() {
				this.callParent(arguments);
				this.mixins.MultiChoiceMixin.init.call(this, arguments);
				},
			emailToLower: function () {
				this.set("Email", this.get("Email").ToLowerCase());
			},
                        /** ... */

define("ContactMiniPage", [], function() {
	return {
		entitySchemaName: "Contact",
		attributes: {
			"Email": {
				dependencies: [{
					columns: [],
					methodName: "emailToLower"
				}]
		},
		/** ... **/
		methods: {
			emailToLower: function (){
				this.set("Email", this.get("Email").ToLowerCase());
			}
		},
                /** ... **/

Best regards,

Julien Gunther