Business process continues running after being cancelled

Hello all,


I am trying to cancel some business processes that are currently running in my system. However, when I click cancel, the process reverts back to running when I refresh the page. Why does this happen?

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Dear Kevin, 


The issue may occur because processes are getting canceled asynchronously. Usually, the cancellation happens momentarily, but sometimes the cancellation may wait for other background tasks to finish, which leads to the delay between pressing "cancel process" and actual process cancelation. If the process doesn't get canceled after a major amount of time please contact the support team at

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