Hello,
I downloaded the business card scanner from the marketplace. The mobile app allows me to scan the business cards, but it will now allow me to save the lead. Any suggestions?
It populates the fields correctly. I am hoping there is an easy fix to this.
Like
Hi Adam,
Please check the following and get back to us:
1. Can you create contacts successfully after scanning a business card?
2. Did you add additional required fields to the Leads section? If yes, this setting is blocking the lead creation.
Moreover, please specify your Creatio product and its version to help us to reproduce this issue.
Ivan Leontiev,
Hi Ivan,
we also have a problem with creating contacts with the business card scanner and it is related to required fields.
How can we add them to the Scan Results page?
Thanks and best regards,
Robert
Hello Robert,
Thank you for your question!
You can add new fields to the Scan Results page only by development. An alternative way is to create the required fields on the page level (not on the database one).
Kind regards,
Anastasiia
Anastasiia Lazurenko,
Thanks for the info! Is there a guide or at least some hints for adding the needed fields?
Thanks,
Robert